Description

Catering & Events Manager

GENERAL FUNCTION OUTLINE

GENERAL OVERVIEW: Coordinates all arrangements and details for clients' functions. Effectively manage workflow within and between hotel departments to ensure clear communications and seamless executive of event details.

REPORTING RELATIONSHIP:

Reports directly to Director of Sales and Marketing.

APPEARANCE STANDARDS: Business Casual or as appropriate to client event expectations

KNOWLEDGE AND

SKILL REQUIRED: Five plus years of guest service/hospitality experience; supervisory experience strongly preferred.

Broad understanding of the tourism industry and the day-to-day operations of a hotel/resort.

PHYSICAL ACTIVITIES

AND REQUIREMENTS: Speaking, listening, and moving about, usually while standing up for a significant portion of the workday.

FUNCTION OUTLINE:

Duties:

• Answer phones in sales office
• Work with clients on all aspects of their event
• Be proficient in FOSSE, Sales Force & diagraming programs
• Generate fully detailed Event Orders
• Distribution of Daily Events report for next day’s functions
• Distribution of Weekly functions listings, including dates/# of guests/parking arrangements & timing
• Confirmation of payment methods for all events in ‘the book’
• Review of banquet checks daily
• Conference Planning for DOSM
  • BEO’s and Diagrams
  • Input Rooming lists and
  • Handle all client questions from post-signature
• Cutoff date & Room Pick up audit, daily/weekly
• Manage Group Resume packet, weekly
• Review and approval of A/V bills
• Processing Rewarding Events Marriott Reward points, for DOSM and SM’s
• Attend weekly BEO meetings
• Review Final bills ensuring billing accuracy before being sent to the client

**PLEASE NOTE: The aforementioned general function outline is not to be considered by the employee as all-inclusive. The employee may be required from time to time to execute tasks other than those duties specifically defined above. Should the employee be asked to perform such a job, the employee will comply with the request and do so to the best of his/her abilities. The employee hereby understands and agrees he/she will be responsible for performing the duties described above as well as any tasks so required of him/her.

Qualifications