18 $15 - $18/Hour - Housekeeping Supervisor (FT) - The St. Anthony, A Luxury Collection Hotel Jobs in San Antonio, TX
BC Lynd Hospitality LLC is Hiring a $15 - $18/Hour - Housekeeping Supervisor (FT) - The St. Anthony, A Luxury Collection Hotel Near San Antonio, TX
Level
Experienced
Job Location
The St. Anthony, A Luxury Collection Hotel - San Antonio, TX
Position Type
Full Time
Education Level
Not Specified
Salary Range
$15.00 - $18.00 Hourly
Travel Percentage
None
Job Shift
Any
Job Category
Hospitality - Hotel
Description / Requirements
The Housekeeping Supervisor at the St Anthony, A Luxury Collection Hotel is responsible for administering and coordinating housekeeping functions specifically overnight in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Education & Experience:
- High School diploma or equivalent required.
- Two to three years of progressive experience in a hotel or related field preferred.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Indoor and outdoor hotel building, rooms, facilities and structures
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and training.
- Maintain regular attendance in compliance with BC Lynd Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with BC Lynd Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain the confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
- Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Inspect Turndown Room Attendant's work performance within the assigned rooms on a daily basis to ensure the standards and productivity levels are being met and maintained.
- Use Inspection form when inspecting rooms.
- Act as status board attendant and relay pertinent guest room information to Guest Services to ensure requests are being completed by staff.
- In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
- Meet with the am supervisor, status board attendant or Housekeeping manager to ensure a consistent pass-on of the day is communicated.
- Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
- Maintain key control.
- Handle items for "Lost and Found" according to the standards.
- Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.
- Oversee the daily assignment of duties, ensuring Turndown Room Attendants and Houseperson carry a work assignment.
- Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
- Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
- Initiate work orders for repairs and maintenance through GXP system. Follow through on each work order until completed.
- Assist with training of Housekeeping staff.
- Ensure completion of cleaning projects on a biannual basis.
- Ensure overall guest satisfaction.
- Must have a monthly linen Inventory.
Benefits:
- Paid Time Off
- 6 Paid Holidays
- Discounted Hotel rooms at over 6,000 Marriott properties
- Cash Bonus for Hiring Referrals
- $6 employee meals
- Health, Dental, Vision, and Life Insurance Policies
- 401K Program
- Discounted Buss Pass
- Discounted Downtown Parking
- Leadership Development Program
- Supervisor Training
- Recognition Programs
Job Summary
Full Time
$38k-49k (estimate)
06/12/2024
06/30/2024
bclynd.com
SAN ANTONIO, TX
25 - 50
2012
BRANDON S RANEY
$5M - $10M
Business Services
Related Companies
About BC Lynd Hospitality LLC
BC Lynd Hospitality is a full service national hospitality platform with integrated skill sets that combine expertise in management, investment and development. Management BC Lynd Hospitality boasts an impressive management resume. Our portfolio of current properties, diverse project types and experienced team all contribute to a unique skill-set capable of servicing your properties needs. Our balanced approach to management services is a direct result of how closely we track satisfaction and retention. Investment BC Lynd Hospitalitys objective is to provide value in the acquisition, developme...nt and management of select unbranded assets and fee simple hospitality assets within the branded select service and full service categories. Development The BC Lynd Hospitality team has extensive, varied experience developing hospitality and mixed-use projects ranging from select service to upscale full service products with brands including Marriott, Hilton and Starwood Hotels and Resorts. The Right Team Our pathway to success as a property and as an organization is in our team. We consistently strive to build a culture on individual and collective accountability by hiring the right talent to do the right things, right. Because we are invested in growing and developing our team at BC Lynd Hospitality, we offer a comprehensive benefit package designed to serve our valued team members. Interested in a Career with BC Lynd Hospitality? If you are interested in an opportunity with a growing organization, send your resume to our HR department at talent@bclynd.com.
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