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Customer Experience Administrative Assistant
$39k-49k (estimate)
Full Time
2 Days Ago
BCA Financial Services, Inc. is Hiring a Customer Experience Administrative Assistant Near Miami, FL
LIFE IS SHORT. DO WORK THAT MATTERS.BCA Financial Services, Inc. is seeking a full-time Administrative Assistant for our Customer Experience department. This is a great career opportunity for a detail-oriented person with exceptional oral and written communication skills. A working knowledge of patient co-pays, deductibles, financial assistance and/or charity care, hospital billing, and medical insurance would be a plus for this position.
Essential Functions:
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Essential Functions:
- Telephone reception
- Receive deliveries and visitors, manage visitor access, and maintain logs
- Voice mail and e-mail retrieval and subsequent transcription to logs and accounts
- Mail management to include preparation of outbound physical mail pieces and processing and distribution of inbound physical mail pieces, including facsimiles
- Postage management, maintaining an adequate supply of physical and electronic postage and maintaining records of purchase and use
- Image electronic and paper media to BCA’s proprietary imaging system referred to as B-Cat
- Retrieval of information and transcription to accounts to assist in downstream processes
- Maintain established productivity and performance standards on a consistent basis
- Pursue training and development opportunities; strive to continuously build knowledge and skills, share expertise with others
- Communicate trends and concerns
- Assist in special projects and perform other duties at the discretion of leadership
- Use discretion in handling confidential matters
- High school diploma or equivalent
- Required to work from our office located at 18001 Old Cutler Road, Miami, FL 33157
- Previous experience working in an administrative support role
- Customer service mindset
- Strong interpersonal and communication skills
- Demonstrated flexibility to adapt to shifting demands and competing priorities
- Exceptional reading, writing and oral communication skills
- Monday through Friday work schedule
- Business casual work environment
- Medical, GAP, Dental, Vision, and Life Insurance
- 401k - with a company match!
- Paid Time Off and Paid Holidays
- FREE Parking!
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Job Summary
JOB TYPE
Full Time
SALARY
$39k-49k (estimate)
POST DATE
06/27/2024
EXPIRATION DATE
07/25/2024
WEBSITE
bcafs.com
HEADQUARTERS
PALMETTO BAY, FL
SIZE
100 - 200
FOUNDED
1944
CEO
PAMELA E KIRCHNER
REVENUE
$5M - $10M
Related Companies
About BCA Financial Services, Inc.
BCA Financial Services, Inc. has over sixty five years of successful experience, professionally serving the receivable management needs of the healthcare, commercial and retail sectors. BCA provides an array of customizable accounts receivable management solutions enabling clients to gain control of their accounts receivable, maximize cash flow, reduce days revenue outstanding and bad debt expense, while improving public relations and customer satisfaction.
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