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Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.
g., benefits, paid time off, per diem, etc.).
Job Description : *
We are looking for a 6 month contract Retention Specialist for SketchUp is responsible for the retention efforts to increase customer loyalty and retain customers.
In this proactive role, you will use active listening skills to understand customer needs and concerns along with any blockers preventing customers from renewing.
This position will be responsible for handling calls related to customers discontinuing their services with SketchUp and identifying the root cause for dissatisfaction.
The Retention Specialist will work to identify opportunities to win back customers as they go through the customer lifecycle with our product.
The Retention specialist will gather information from our customers and report to stakeholders on customer trends that can improve organizational retention efforts.
Using problem-solving, they will be responsible for developing and suggesting solutions or incentives that will increase customer retention. This is remote position.
BC forward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Job Types : Full-time, Contract
Pay : $21.00 - $22.00 per hour
Expected hours : 40 per week
Benefits :Weekly day range :
Work Location : In person
Last updated : 2024-07-01
Full Time
$87k-122k (estimate)
07/03/2024
07/03/2024
The job skills required for Sales representative include Customer Service, Communication Skills, Problem Solving, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales representative positions, which can be used as a reference in future career path planning. As a Sales representative, it can be promoted into senior positions as a Sales Rep., Sr. (Bio-Medical Equip. & Supplies) that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales representative. You can explore the career advancement for a Sales representative below and select your interested title to get hiring information.