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Job Title : Client Support Specialist II
Find out more about this role by reading the information below, then apply to be considered.
Expected Duration : 6 Months
Location : Tempe, AZ
Job Description :
In this role, you will serve as client's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on client’s technology, and more.
You carry the weight of client's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change your #1 goal is to help clients who have between 50 - 999 employees.
Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client.
There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day.
You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on.
Last updated : 2024-07-27
Full Time
IT Outsourcing & Consulting
$37k-46k (estimate)
07/12/2024
08/02/2024
bcforward.com
CARMEL, IN
3,000 - 7,500
1998
Private
JUSTIN CHRISTIN
$50M - $200M
IT Outsourcing & Consulting
BCforward engaged in offering information technology and staffingsolutions.
The job skills required for Customer service support include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service support positions, which can be used as a reference in future career path planning. As a Customer service support, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service support. You can explore the career advancement for a Customer service support below and select your interested title to get hiring information.