BCforward is currently seeking a highly motivated Content Dev (Hybrid) / Instructional Designerfor an opportunity in Durham, NC 27709!

Position Title: Content Dev (Hybrid) / Instructional Designer

Location: Durham, NC 27709

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12 Months with the possibility of extension. 

Job Type: FULL TIME Contract

Position Description

The client seeks contract resources to assist with the training and implementation of the Child Welfare Information System CWIS. The primary purposes of the trainer/content developer is to analyze the CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation. This position will work closely with the Training Lead Business and Agile Teams as well as the Development Team and other subject matter experts to understand requirements to design training and develop course materials develop and maintain Adobe FrameMaker templates and scripts and maintain/revise training materials for instructional training of adult learners. Using this base this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.

Travel expenses are reimbursed using the states protocol for submitting expenses after travel. The contractor will at the direction of management either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.

Skills:

Experience in curriculum design and developing training materials for adult learners, Required3Years | Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. , Required3Years | Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials., Highly desired3Years | Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed., Required3Years | Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. , Required3Years | Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint), Required3Years | Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML, Required3Years | Experience in designing and delivering computer-based training instructional design, with learning program design systems., Required3Years | Experience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe , Visio or other training applications., Required3Years | Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content., Required3Years | Experience developing interactive media presentations that enhance the online educational experience, Required3Years | Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar., Required3Years | Ability to assist with basic application software and hardware support, Highly desired | Must have strong understanding of internet concepts and web technology, Highly desired | Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives., Highly desired | Experience evaluating student progress and making recommendations for continued training participation curriculum and ., Required3Years | Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension., Required3Years | Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration., Required3Years | Knowledge of and experience with NC FAST and the Medicaid Program in NC, Highly desired2Years

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.