Job Title:Systems Analyst II Locations:Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance:Secret Certifications:CompTIA Security CE Education: Bachelor's degree in Information Systems, Systems Engineering, Computer Science, Telecommunications, or related field desired. Roles and Responsibilities: * Minimum three (3) year of experience.
* Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner.
* Devise or modify procedures to solve problems considering computer equipment capacity and limitations.
* Establish new users, manage access levels and reset passwords.
* Conduct application testing and provide database management support.
* Create and maintain documentation as necessary for operational and security audits.