53 Customer Service Representative Jobs in West Valley, UT
Bedrosians Tile Stone is Hiring a Customer Service Representative Near West Valley, UT
Job OverviewCustomer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.
As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers.
Duties
- Work cooperatively in team environment
- Greet and assist customers with selections and follow-through on their orders
- Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
- Answer phone inquiries including over the phone orders
- Assist with stock checks, pricing, freight quotes and processing orders
- Process P/O's and receivings for product lines
- Develop basic understanding of design and color
- Resolve customer service issues
- Multitask and prioritize work through effective time management
- Maintain a neat and organized workspace
- Work within the framework of the company's defined policies, procedures, goals, and directives.
- Any other duties required of the position
- Gain knowledge of all current and new product lines
- Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
- Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
- Comply with all safety policies and protocols
- High School Degree or equivalent
- Excellent email and computer skills
- Positive attitude
- Excellent and professional phone skills
- Excellent verbal English communication skills
- Detail-oriented
- Self-motivated and proactive'willing to take the extra step!
- Demonstrate integrity, professionalism, and perseverance
- Possess a flexible work schedule
- Ability to lift up to 65 lbs.
- Prior customer service experience is a plus
- Bi-lingual in Spanish a plus
ValuesWe value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.
Extra: great at multitasking, has customer service experience, order entry experience, learns quickly, completes tasks
Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: https://bedrosians.applicantpro.com/jobs/
Salary: $17.00 - $19.00 per hour
Job Posted by ApplicantPro
Job Summary
Full Time
$52k-68k (estimate)
06/07/2024
07/02/2024
bedrosians.com
Anaheim, CA
500 - 1,000
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The job skills required for Customer Service Representative include Customer Service, Communication Skills, Time Management, Multitasking, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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