Job Title: Wellness Sales Associate  

Type of Position: Part-Time

Location: Malvern, PA 

Start Date: 8/12/2024

Seeking a Wellness Associate to Elevate Our Spa Experience 

Do you have a passion for promoting health and wellness? We are looking for vibrant, energetic, and genuine individuals with a passion for health and wellness to join our team. If you are committed to helping people improve their well-being and achieve their health goals, then WE WANT TO HEAR FROM YOU! This position offers exciting and rewarding opportunities to work with a diverse range of clients, including athletes, social media influencers and fitness enthusiasts. As a Wellness Associate, you will play a pivotal role in creating unforgettable experiences that leave our guests feeling rejuvenated, pampered, and utterly satisfied. 

Experience working in sales, spa, health/wellness, or a customer service environment is a plus, however, we are willing to train the right candidate.  

We offer a Competitive Hourly Rate Commission Bonus Free Infrared Sauna Membership Paid Training Opportunities for profit sharing! 

Primary Responsibilities:  

As a Wellness Associate, you will be the heart and soul of our spa experience, crafting personalized journeys that resonate with each guest's unique wellness goals. Your primary responsibilities will include: 

• Welcoming and interacting with guests with warmth, professionalism, and genuine enthusiasm, creating an atmosphere of serenity and welcoming hospitality. 
• Providing consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems. 
• Guiding guests through our menu of spa services, including infrared saunas, red light therapy, and chromotherapy and recommending the most suitable membership treatments to align with their goals. 
• Ensuring that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests, and new membership agreements. 
• Contributing to a positive and supportive team atmosphere, fostering camaraderie and collaboration among colleagues, actively participating in team-building activities and providing constructive feedback to enhance teamwork. 

Qualities We Seek: 

• Empathetic and compassionate nature, enabling you to connect with guests on a deeper level, fostering genuine connections and understanding their individual needs. 
• Results driven and motivated to meet or exceed sales targets and completely comfortable with the sales process both in person and over the phone. 
• Excellent communication and interpersonal skills, allowing you to build rapport with guests and deliver personalized service, actively listening to colleagues and providing thoughtful feedback, fostering a culture of open communication and collaboration. 
• A positive attitude, a genuine passion for creating a sanctuary of wellness for our guests, and a thrive-in-collaboration mindset, seeking opportunities to share knowledge and expertise with colleagues to elevate our collective performance, driven by an unwavering commitment to creating exceptional experiences for every individual who steps through our doors. 
• Ability to work independently and as part of a team, demonstrating adaptability, flexibility, and a willingness to go the extra mile to support team goals, recognizing the value of individual contributions and working seamlessly towards shared objectives. 
• Strong attention to detail and a commitment to excellence, ensuring that every aspect of the guest experience exceeds expectations, proactively identifying areas for improvement and collaborating with colleagues to implement solutions, maintaining the highest standards of service delivery. 

Join the beem® team and Elevate Your Wellness Journey 

beem® Light Sauna provides innovative light therapy options as the perfect essential-care solution. We offer competitive pay along with exceptional benefits & perks such as:

• Free sauna sessions
• Fitness casual dress code
• Passionate, collaborative work environment
• Opportunities for career growth 
• Bonus and Profit Sharing

If you possess these qualities and are eager to contribute to our mission of providing exceptional wellness experiences, we encourage you to apply.  

Together, we can create a wellness experience that is truly transformative, leaving our guests feeling rejuvenated, empowered, and eager to embrace a healthier, more vibrant lifestyle.  

Join us in our pursuit of excellence and elevate your wellness journey to new heights, fueled by the power of teamwork, shared goals, and an unwavering commitment to creating extraordinary experiences for each and every guest.