The Fragrance Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. • Sales - Responsible for: Meeting or exceeding personal sales per hour goals Being a role model and demonstrating excellent selling skills and customer service Executing successful promotions and special events/pre-sells/GWP’s Driving sales through customer clienteling Work with store management to optimize business to business Achieving assigned $ line goal Identifying and reducing shrinkage in area • Customer Service - Responsible for: Meeting or exceeding SPH goal Meeting or exceeding credit application goals Thanking each customer by name following a purchase Handling each transaction efficiently and accurately Providing a high level of customer service to support Customer Satisfaction Surveys (CSS) Building customer clientele base Recording and protecting personal identifying customer information • General Responsibilities: Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department Ensuring timely set-up including signage for promotional events Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s Maintaining Belk and vendor professional dress standards (uniforms) and appearance Cooperating with fellow associates and management Complying with store policies concerning attendance, tardiness, and associate handbook Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager. Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate Minimum Education & Experience: • No education requirement • Experience in retail preferred • Excellent communication skills • Must be able to work a flexible schedule including evenings & weekends, due to shift rotation Physical Requirements: • Ability to use computer keyboard, standard telephone and other related business equipment • Hand manipulation to remove sensor tags • Ability to push / pull 100-500 pounds when moving stock carts • Task demands vary in each department because of the different types of merchandise • Stocking requirements can involve reaching above & below shoulder level and lifting 25- 50 pound boxes • Ability to apply treatment/make-up to customer's face We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights. Back to Belk Careers Home Back to Belk Store Jobs List Accessibility Guidelines Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, please email HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we’ll be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process. We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.