A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk’s merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills. Providing Excellent Customer Service: Proactively greeting and engaging customers warmly and with a smile. Supporting the store to meet or exceed its customer service goals. Handling each customer transaction in a professional and friendly manner. Thanking each customer by name following a purchase. Demonstrating Initiative: Offering assistance to the customer proactively and without prompt. Using suggestive selling techniques with all customers. Meeting or exceeding solicitation goal for Belk credit Rewards program. Meeting or exceeding Clienteling goals, where applicable. Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com. Continuous Learning & Innovation: Using Mobile Devices to complete a sale (where applicable). Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience. Using the Belk App and informing customers about the Belk App to enhance their shopping experience. Using the Belk website to look up merchandise and complete in-store orders for customers Focusing on Results: Meeting or exceeding personal sales per hour goals. Increasing units sold per transaction by recommending products to customers. Identifying and reducing shrinkage in area. Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks. Maintaining Belk professional dress standards and appearance. Maintaining floor and stock areas consistent with store standards. Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department. Following the ROCC the Dock process. Ensuring timely set-up including signage for promotional events. Following procedures for all systems including counts, markdowns, re-tickets and inventory control. Complying with store policies including, but not limited to those concerning attendance and tardiness. Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager. Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager. Education / Experience Requirements: Position Contribution Level : Entry Level Minimum Education & Experience: • No education requirement. • Experience in retail preferred Knowledge / Skills Requirements: • Excellent communication skills. • Ability to use and learn industry technology preferred. Physical Requirements: • Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment. • Hand manipulation to remove sensor tags • Ability to push / pull 100-500 pounds when moving stock carts • Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes. Disclaimer: For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures. We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights. Back to Belk Careers Home Back to Belk Store Jobs List Accessibility Guidelines Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, please email HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we’ll be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process. We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.