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Counter manager
Belk Biloxi, MS
$57k-88k (estimate)
Full Time | Retail 2 Days Ago
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Belk is Hiring a Counter manager Near Biloxi, MS

The Cosmetic Counter Manager reports to the Sales Team Manager / Store Manager and ensures the uniform execution of the Belk direction within their store.

Is responsible for meeting and exceeding goals established by Belk and the cooperative vendor by coaching associates on how to sell custom-fit service and build long-term customer relationships.

Job Functions

  • Development - Responsible for :
  • Analyzing daily / weekly / monthly business and recommend strategies to impact business to Store Management and Vendor Account Executive
  • Managing the achievement of counter sales plan by helping each associate meet or exceed personal SPH goals based on counter volume standard
  • Recruiting, interviewing and retaining quality staff
  • Open positions kept to no more than 2 weeks average
  • Development of bench strength in existing staff
  • Recommend candidates for promotion / added responsibility
  • Implementing effective scheduling to guarantee proper coverage at all times based on business needs
  • Staffing according to daily / weekly / monthly sales plan to maximize counter productivity
  • Utilizing Belk / Store promotional calendar to maximize associate SPH
  • Communicating information clearly and consistently to the selling team by using the following skills :
  • Maintaining and enhance self esteem
  • Focusing on specific behavior outcomes
  • Using reinforcement techniques
  • Asking for Feedback
  • Setting Goals and Follow up Dates
  • Conducting team meetings prior to major events and launches; conduct brief Beauty Advisor touch-base meetings on a regular basis
  • Communicating inventory needs to store management
  • Sales - Responsible for :
  • Meeting or exceeding personal sales per hour goals
  • Being a role model and demonstrating excellent selling skills and customer service.
  • Executing successful promotions and special events / pre-sells / GWP’s
  • Driving sales through customer clienteling
  • Work with store management to optimize business to business
  • Achieving assigned $ line goal
  • Identifying and reducing shrinkage in area
  • Customer Service - Responsible for :
  • Meeting or exceeding SPH goal
  • Meeting or exceeding credit application goals
  • Handling each transaction efficiently and accurately
  • Providing a high level of Customer Service to support Customer Satisfaction Surveys (CSS)
  • Building customer clientele base
  • Recording and protecting personal identifying customer information
  • General Responsibilities :
  • Coordinate and maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
  • Unpacking new merchandise deliveries in a timely manner should be stored in a place that does not obstruct customer access to the department
  • Ensuring timely set-up including signage for promotional events
  • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
  • Maintaining Belk and vendor professional dress standards (uniforms) and appearance
  • Cooperating with fellow associates and management
  • Complying with store policies concerning attendance, tardiness, and associate handbook
  • Accepting additional duties or share responsibilities during busy times and / or as requested by Sales Team Manager / Assistant Store Manager / Store Manager
  • Assisting with all non-sell duties as assigned by Sales Team Manager / Assistant Store Manager / Store Manager where appropriate
  • Maintaining open lines of communication with store management, account executive, and vendor management

Education / Experience Requirements :

Position Contribution Level :

Intermediate Level

Minimum Education & Experience :

  • No education requirement
  • 3-5 years of retail experience
  • 1-3 years supervisory experience
  • Excellent organization skill

Preferred Education & Experience :

Knowledge / Skills Requirements :

Knowledge & Skills

  • Ability to use computer keyboard, standard telephone, POS terminal and other related business equipment
  • Hand manipulation to remove sensor tags
  • Task demands vary in each department because of the different types of merchandise
  • Ability to apply treatment / make-up to customers face

Physical Requirements :

Physical

  • Ability to push / pull 100-500 pounds when moving stock carts
  • Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
  • Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Reporting Relationships :

Supervisor

Sales Team Manager or Store Manager

Supervises

Last updated : 2024-06-25

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$57k-88k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

09/23/2024

WEBSITE

belk.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

15,000 - 50,000

FOUNDED

1888

TYPE

Private

CEO

LISA HARPER

REVENUE

$1B - $3B

INDUSTRY

Retail

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Belk is a North Carolina-based company that operates 290 departmental stores selling apparel, shoes, handbags, cosmetics, jewelry, and home furnishing products.

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The job skills required for Counter manager include Customer Service, Coaching, Scheduling, Store Management, Interviewing, Inventory Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Counter manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Counter manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Counter Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Counter Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Counter Manager job description and responsibilities

At a meat counter, the manager must train workers on safe use of meat-cutting equipment.

04/07/2022: Flagstaff, AZ

The counter manager also maintains relationships with key suppliers.

01/19/2022: Lebanon, PA

Counter managers lead a team of workers in a retail department.

03/29/2022: Paramus, NJ

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store.

03/28/2022: Oklahoma City, OK

Counter Managers are responsible for ensuring the smooth running and profitability of a product in a store.

01/19/2022: Tallahassee, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Counter Manager jobs

In this job you must be comfortable suggestive selling additional products or promotions to guests

02/21/2022: Terre Haute, IN

A good Counter Manager is neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.

02/17/2022: Santa Fe, NM

You must possess excellent organizational and office skills and be detailed oriented if you want to take this job.

03/07/2022: Saint Cloud, MN

Good Counter Managers delegate tasks effectively. They demonstrate faith in their employee’s ability to perform delegated tasks and allow them to learn new skills and develop strengths that they might not otherwise know they have.

02/18/2022: Olympia, WA

Soft skills like Product Knowledge, Customer Satisfaction, Time Management, Team Leadership and Leadership are essential for Counter Manager roles and jobs.

02/13/2022: Erie, PA

Step 3: View the best colleges and universities for Counter Manager.

College of the Atlantic
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