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A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk’s merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.
Providing Excellent Customer Service :
Proactively greeting and engaging customers warmly and with a smile.
Supporting the store to meet or exceed its customer service goals.
Handling each customer transaction in a professional and friendly manner.
Thanking each customer by name following a purchase.
Demonstrating Initiative :
Offering assistance to the customer proactively and without prompt.
Using suggestive selling techniques with all customers.
Meeting or exceeding solicitation goal for Belk credit Rewards program.
Meeting or exceeding Clienteling goals, where applicable.
Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
Continuous Learning & Innovation :
Using Mobile Devices to complete a sale (where applicable).
Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.
Using the Belk App and informing customers about the Belk App to enhance their shopping experience.
Using the Belk website to look up merchandise and complete in-store orders for customers
Focusing on Results :
Meeting or exceeding personal sales per hour goals.
Increasing units sold per transaction by recommending products to customers.
Identifying and reducing shrinkage in area.
Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
Maintaining Belk professional dress standards and appearance.
Maintaining floor and stock areas consistent with store standards.
Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.
Following the ROCC the Dock process.
Ensuring timely set-up including signage for promotional events.
Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
Complying with store policies including, but not limited to those concerning attendance and tardiness.
Accepting additional duties or sharing responsibilities during busy times and / or as requested by Sales Team Manager.
Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.
Position Contribution Level : Entry Level
Minimum Education & Experience :
Knowledge / Skills Requirements :
Physical Requirements :
Last updated : 2024-06-12
Full Time
Retail
$33k-42k (estimate)
06/13/2024
09/10/2024
belk.com
CHARLOTTE, NC
15,000 - 50,000
1888
Private
LISA HARPER
$1B - $3B
Retail
Belk is a North Carolina-based company that operates 290 departmental stores selling apparel, shoes, handbags, cosmetics, jewelry, and home furnishing products.
The job skills required for Selling associate include Customer Service, Initiative, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Selling associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Selling associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Selling associate positions, which can be used as a reference in future career path planning. As a Selling associate, it can be promoted into senior positions as a Sales Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Selling associate. You can explore the career advancement for a Selling associate below and select your interested title to get hiring information.
If you are interested in becoming a Selling Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Selling Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Selling Associate job description and responsibilities
Sales associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.
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Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
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Sales Associates deal with returns, refunds, and various kinds of complaints.
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Operating cash registers, managing financial transactions, and balancing drawers.
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Introducing promotions and opportunities to customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Selling Associate jobs
Employers generally require sales associates to have obtained their high school diploma or GED certificate.
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A sales associate will receive on-the-job training to learn in-depth details of their products, the store policies, the point-of-sale equipment and standards for customer interaction.
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A sales associate generally does not need to possess any licenses or certifications.
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They should have a good understanding of sales principles and marketing strategies.
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A successful Sales Associate candidate should have various prerequisite skills and qualifications needed for their duties in the store.
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Step 3: View the best colleges and universities for Selling Associate.