Primary Function:  The Next Degree Navigator (NDN) – Community College Transfer (CCT), as the central point of contact at the partner locations, develops relationships with academic and administrative leadership of the partner organization. The NDN manages relationships at all levels of the partner organization. The NDN consults with the leaders and key influencers of the partnership location and local community to ensure students have the opportunity to meet their long-term learning objectives. Leveraging experience, University and partner contacts and pertinent research, the NDN provides the necessary expertise and planning to ensure successful operations at their partner location. The NDN will achieve established goals through meeting or exceeding Inquiry Development objectives.

Essential Functions:

• Develops and implements a comprehensive and unique annual strategic business plan customized to the particular needs of the students, faculty and staff of the partnership location.
  • Ensures awareness of all elements of the Memorandum of Understanding are understood and achieved.
  • Establishes effective marketing efforts, outreach opportunities and relationship management strategies for the location and market.
  • Identifies and conducts proactive activities to realize increased interest in Bellevue University and partner location educational programs. 
  • Maintains current understanding of industry trends and creates appropriate presentations to students at the partner locations to develop Inquires of prospects that have an interest in Bellevue University.
  • Establishes and maintains contacts at all levels of the partner organization to deepen the cooperative relationship that develops new avenues for interest. 
  • Uses effective communication channels at the partner organization and the surrounding community to increase brand awareness and to cultivate interest.
  • Manages all student, faculty and staff interactions in Salesforce systems.
  • Consistently monitors the progress of the strategic business plan throughout the year, exercising sound judgment to adjust as necessary to achieve stated objectives.
  • Establishes appropriate office hours and ensures all business operations are fulfilled.
  • Craft and implement/refine an approach to generate referrals on a consistent basis regarding potential students.
  • Establishes, maintains, and participates in appropriate memberships in local organizations like Chamber of Commerce, Education Committees, etc.
  • Professional development: Mentoring, One-on-One, Team/CI Calls, Training. 

• Develops/delivers presentations to students, faculty and staff in a professional and effective manner. 
  • Creates effective tailored presentations to key academic and administrative leaders at the partner location that results in realizing a collaborative, innovative and supportive environment. 
  • Schedules appointments on a regular basis to cultivate and maintain relationships with faculty that generate invitations to speak with their students.
  • Delivers numerous classroom presentations that are both informational and inspirational to the student audience in order to spur interest in degree obtainment.
  • Expands reach at partner location through other appropriate outreach and networking efforts in order to realize new student inquiries.

Key Attributes/Individual Contributor Competencies:

• Relationship Savvy - Must be able to read people and connect meaningfully with variety of personalities, including C Suite individuals.
• Detail Oriented - Ability to organize information as to deliver on a best in class customer experience for students and clients. Ability to analyze the details to make good decisions regarding IQ generating activities.
• Appetite for Learning - Always open to training and development leading to continuous personal growth.
• Problem Solver - Has the ability to identify and process the individual elements of a task, issue or challenge and find an appropriate solution.
• Self-Motivated/Pro Active - Ability to look for new opportunities within scope of job and suggest ideas to then take action. 
• Ultra Responsive - Work quickly to address and resolve customer issues.
• Driven and Strategic - Ability to think creatively in order to drive more IQs through outreach within organizations, even when it is challenging.
• Student focus - the ability to keep the student at the center of what we do, and why we do it. Exhibits passion about improving the educational experiences of our students by creating lasting partnerships with employers, community colleges, school districts, and the community.
• Inclusivity -Understands that each individual is unique; recognizes individual differences along the dimensions of: race, ethnicity, gender, sexual orientation, age, mental or physical disability, marital status, veteran status, education, training, position, and level of authority, seniority, full-time or part-time status

Skills & Abilities:

Education:Bachelor’s degree required, Master’s degree preferred. 

Experience: Minimum of three (3) years of progressively responsible recruiting or sales experience, preferably in an educational field environment. 

Other Requirements:

• Demonstrated strengths in customer service, interpersonal communication, conflict resolution and organizational skills. 

• Effective professional presentation skills.

• Must be goal oriented and results driven.

• Maturity of judgment; ability to balance multiple priorities; resolve problems or issues with undue delay – realizing impact to the student, the partner or the University.

• Demonstrated ability to learn quickly; listen and communicate effectively.

• Flexibility and adaptability to perform in a changing work environment.

• Commitment to modeling ethical behavior and compliance with University practices.

• Ability to maintain strict confidentiality regarding student files and information.

• Ability to work independently and exhibit an entrepreneurial approach in your setting.

• Available to work flexible hours to occasionally include evening and some weekends, as required. 

• Flexibility to travel to other locations as needed and to BU main campus for training.

Computer Skills: General office and internet skills. Microsoft Office: Excel, Word, PowerPoint, Visio.

Certificates & Licenses:

• Frequent use of phone, PC, and various university systems and materials.
• Frequent requirements to meet critical time objectives, often under extreme urgency and stress.
• Ability to manage workload involving high impacts to student, partner and university.
• Ability to work additional hours beyond a standard 40-hour workweek, as needed.
• Ability to lift 30 lbs.
• Ability to travel up to 80% of the time.

NOTE: The statements above are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at www.bellevue.edu/student-support/consumer-information/consumer-information, provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University’s Annual Security and Fire Safety Report (ASR), found at www.bellevue.edu/student-support/consumer-information/pdfs/annual-safety-report.pdf, provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling 402-557-7028. In addition to this, Bellevue University is an Equal Opportunity Employer.