Salary: See Position Description
Location : Bellingham, WA
Job Type: Full-Time Classified
Job Number: 2024-00024
Department: Student Services
Opening Date: 06/17/2024
Closing Date: 7/1/2024 5:00 PM Pacific
Description

Bellingham Technical College invites applications for one full-time regular classified Program Office Assistant to be shared by Accessibility Resources (AR) and Student Access and Success (SAS). This position reports to the Accessibility Resources Director and the Student Access and Success Executive Director. This position is anticipated to start in early September 2024.

Under general supervision, perform a variety of office support tasks. Position requires substantive knowledge of each department's policies and procedures and information pertaining to the College's programs and practices.

BTC is committed to creating and maintaining a welcoming campus that supports diversity, promotes a sense of community, provides an effective work and learning environment, and encourages respect for individuals. As an Equal Opportunity employer, BTC values diversity and aims to recruit employees that reflect the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation. The successful candidate will be expected to establish a successful and supportive learning and working environment for a diverse college student and employee population with a wide range of backgrounds and experiences.
Position Duties & Responsibilities

Accessibility Resources:

• Schedule student meetings and student-related appointments using Accessible Information Management (AIM) System.
• Create, maintain, and update AR student applications, appointments, and profiles in the AIM System.
• Serve as the secondary point of contact for continuing AR students.
• Monitor and track department budgets.
• Work in collaboration with CISS and Facilities for the delivery, placement, and quality control of all ergonomic equipment, modified computer hardware, and workstation adjustments.
• Independently perform daily office operations, referring more complex issues to the AR Director.
• Using great attention to detail, maintain electronic student files including highly confidential student documentation.
• Create and maintain technology and equipment databases and tracking documents.
• Process student accommodation renewals through AIM.
• Process Letters of Accommodation to faculty, staff and those who implement approved accommodations.
• Assist the department with student account updates including the assignment of Student Groups.
• Create, track, and review communication with community partners.
• Keep AR documents, web materials, and Canvas information updated and current.
• Create purchase orders and facilitate travel arrangements and room reservations for meetings and events.
• Participate in the Accessibility Team by attending monthly meetings, creating agendas, taking notes, and providing information to the team at large.
• Order and inventory supplies used for student accessibility
• Use standard college management software, including ctcLink, Microsoft Office Suite, as well as other college management systems.
• Perform other related duties as required.

Student Access and Success:

• Triage and respond to emails sent to the generic email inboxes.
• Submit and track progress of marketing materials.
• Monitor and track department budgets.
• Assist the department with regular bulk communication to students and prospective students.
• Reserve rooms for meetings and events, ensuring room is equipped with necessary technology etc.
• Assist the department in scheduling and rescheduling student meetings and appointments.
• Monitor phone messages from generic voice mailboxes and return messages in a timely manner as applicable.
• Coordinate travel arrangements for the department.
• Create, track, and review communication with community partners.
• Maintain and update department documents, web materials, and Canvas information.
• Participate in various meetings, creating agendas and providing information to the team at large.
• Independently perform daily office operations, referring more complex issues to the supervisor.
• Assist the department with student account updates including the assignment of Student Groups, Advisor Committees, Service Indicators, Check Lists and others regular changes.
• Monitor posters on campus including external and internal postings.
• Use standard college management software, including ctcLink, Microsoft Office Suite, as well as other college management systems.
• Perform other related duties as required.

Qualifications

Minimum Qualifications:

• High school diploma or equivalent AND two years of full-time increasingly responsible clerical experience
• OR an Associate degree in a related field of study

Preferred Qualifications:

• Associate Degree or higher;
• Experience using Microsoft Office Suite Products (Outlook, Teams, Word, Excel)
• Experience providing administrative support;
• Experience working in a community/technical college or other higher education setting;
• Experience with academic accommodations for disabilities;
• Familiarity with assistive technology and equipment;
• Experience working with people with disabilities.

Work Environment:

• Ability to position oneself for long periods of time.
• Typical higher education work environment.
• Consistent, timely, and accurate communication required.
• Consistent use of technology.
• Positions self to move equipment up to 25 pounds with or without assistance.
• Ability to work in a busy environment with distractions.
• Must have ability to work on campus.

Supplemental Information

Compensation, Benefits and Work Schedule:
Effective July 1, 2024, the salary is in accordance with the negotiated agreement with the Bellingham Education Support Team (BEST), Range 6, $3,868 per month ($22.23 per hour), with annual increments to $4,885 per month ($28.07 per hour) after five years of BTC experience in this position.

Leave is subject to the BEST negotiated agreement which expires June 30, 2026. This position receives 8 hours per month of sick leave and starts with 10.67 hours per month (16 days per year) of vacation leave, 24 hours of personal leave and 12 paid state/college holidays per calendar year. The vacation and personal leave are available after successful completion of a 180 worked day probationary period. Benefits also include a Washington State insurance package including medical, dental, vision, life insurance, and long-term disability; a retirement benefits package, with choice between the Public Employees Retirement System (PERS) Plan 2 or 3, up to five days of bereavement leave, depending on relative, up to 5 days birth/adoption leave, military leave per RCW 38.40.060 and paid civil/jury duty. Additional optional benefits include ability to participate in a medical Flexible Spending plan, Limited Purpose Flexible Spending plan, or Health Savings Account; Dependent Care Assistance; auto and homeowners insurance discounts, employee only tuition waiver assistance; and two voluntary investment (not matched) programs - TIAA (403b) or the State Deferred Compensation (457) plan.

The regular work schedule is generally Monday through Friday, 8:00 a.m. to 5:00 p.m., but may be scheduled during the 7 a.m. to 6 p.m. workday; schedule may vary, especially around quarter start, end and peak dates, and may require some overtime hours. The position will be expected to work onsite full-time.

Application Procedures and Deadline:
Required application materials must be completed and submitted online at and received by 5 p.m. on July 1, 2024. Application materials received after this date and time will not be considered. More information about Bellingham Technical College is at or contact the Human Resources Office at (360) 752-8354. You will be contacted if selected for an interview. At this time, BTC is not sponsoring H-1B Visa's.

Required Online Application Materials:

• Completed Online BTC Employment Application & Online Supplemental Questions

Examination Requirements:
All applicants are required to complete the online Supplemental Questions, which will be scored. Each supplemental question must have an answer to be scored. Be sure to repeat information in a supplemental question if it is required by more than one question. Software such as Microsoft Office Software, and/or other examinations may be administered for finalists.

Bargaining Unit:
The position has been designated as a bargaining unit position represented by the Bellingham Educational Support Team (BEST).

Interviews are anticipated to be held between July 29 through August 1, 2024.
The application package and all materials submitted with it become the property of the college and will not be returned or considered for additional or future openings.
Mission: Bellingham Technical College provides student-centered, high-quality professional technical education for today's needs and tomorrow's opportunities.
Employment Eligibility Verification: Bellingham Technical College employs only United States citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the Department of Homeland Security.
Non Discrimination/Equal Opportunity: Bellingham Technical College does not discriminate against any person on the basis of race, color, religion, national origin, disability, sex, genetic information, or age in admission, treatment, or participation in its programs, services and activities, or in employment. All Inquiries regarding compliance with access, equal opportunity and/or grievance procedures should be directed to the Executive Director of Human Resources, Bellingham Technical College, 3028 Lindbergh Avenue, Bellingham, WA 98225; (360) 752-8354; email hr@btc.edu.
Disability Accommodations: Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 752-8354; email hr@btc.edu.
Insurance: Medical, dental, life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board.
Retirement: Participation in a retirement plan is required.
Leave: Vacation, sick leave, personal days, state holidays.
Tuition Waiver: This position is eligible for tuition waiver.
Please see specific posting for benefits associated with that position.
01

Choose the response which best describes your highest level of education.

• None or Less than High School
• High School Diploma, G.E.D., or Equivalent
• Some College
• Associate's Degree or Higher

02

Which best describes your full-time equivalent increasingly responsible work experience (in the last five years) in office clerical work or similar experience?

• None
• Less than 2 years
• 2 or more years

03

Based on the above responses, briefly describe how your related work experience and/or training and education makes you a qualified candidate.
04

Describe your experience and level of proficiency using Microsoft Office Suite (Outlook, Teams, Word, Excel).
05

Describe a significant assignment or job duty which required office support and management of complex tasks.
06

Provide examples of your experience working in an institution of higher education (community/technical college, university) and your role at your prior institution(s).
07

Describe your understanding, experience, and training in relation to the higher education academic accommodation process and implementation of approved accommodations.
08

Describe your understanding of assistive technology and its use in higher education settings.
09

Describe a challenge you have had working with an individual with a disability (a person who is deaf, blind, uses a wheelchair, has mental health disorders, learning disabilities, etc.) and the skills you used to resolve the challenge. If you have not had direct experience working with people with disabilities, what skills do you possess that you believe would help you serve this population of students.
10

It is recommended you print and review the position announcement and application process requirements prior to final submittal of your applications. Be sure work history, education, and reference fields of the online application are complete. Supplemental Questions must be answered to be scored. Do not refer to a resume. Be sure to repeat information in a supplemental question if it is required by more than one question. If your application is incomplete, or instructions are not followed, it will not be reviewed.
Required Question