40 Front Desk Agent Jobs in Santa Barbara, CA
Belmond is Hiring a Front Desk Agent Near Santa Barbara, CA
As a Reservations Agent at El Encanto, a Belmond Hotel, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will unlock the art of crafting a pre-arrival journey for each guest. If you're looking to develop your skills and be part of the future of luxury, this is your moment.
RequirementsPrimary Responsibilities Include
- Processing guest bookings through various channels, including phone, email, and online platforms
- Providing exceptional, personalized service to guests during the reservation process, ensuring prompt responses to inquiries and questions
- Managing modifications and cancellations requested by guests, such as changing arrival or departure dates, room types, and other booking details
- This position requires a minimum of one year of related experience, preferably in a luxury hotel setting. This polished communication and clear decision maker must possess fluency in English
- Also required is the ability to provide legible communication and directions, strong attention to detail, the ability to remain stationary at assigned posts for extended periods of time, and the ability to work well under pressure for any walk-ins or departures within any given period of time
- Must be proficient with math calculations. Computer experience with hotel software is a plus. Opera HMS is a strong plus
Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.
The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.
The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
This is your moment. Apply today!https://careers.belmond.com
The Belmond & LVMH FamilyEl Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
Salary is $43, 680 plus incentive
Job Summary
Full Time
Wholesale
$30k-40k (estimate)
06/07/2024
12/02/2024
belmond.com
MIAMI, FL
1,000 - 3,000
1976
R MERCADO
$10M - $50M
Wholesale
Related Companies
About Belmond
Our collection of 46 iconic hotels, trains and river cruises in 24 countries brings together some of the world's most sensational journeys and destinations. You'll find us in the Americas, Europe, Africa and Asia. Stay in timeless hotels in Venice, Rio and St. Petersburg, or embrace the spirit of adventure at Machu Picchu or Angkor Wat. Glide along the rails through the Swiss Alps, soar across the Andes, or explore the mystifying rivers of Myanmar.
The job skills required for Front Desk Agent include Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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