Qualifications:

· Ability to lift 150 lbs. without assistance.

· Valid driver’s license.

· Exemplary management, leadership, and interpersonal skills.

· Exceptional written and verbal communication skills.

· Basic computer and internet skills.

· Excellent judgment and creative problem-solving skills including negotiation and conflict resolution.

· Ability to respond to client inquiries, regulatory agencies, or members of the business community.

· Demonstrated aptitude for creating project plans and delegating activities through leadership and planned execution.

· Demonstrated experience leading diverse work groups.

Responsibilities include, but are not limited to, the following:

· Assists with scheduling and dispatching of crews, providing oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner.

· Receives and maintains communications with crews regarding job status, problems, customer satisfaction, payment, etc.

· Calculates and communicates move charges to crews, processes credit card payments, and relays authorization numbers.

· Ensures that the adequate level of staff is scheduled on the proper days.

· Works directly with the sales manager and other sales staff to maximize scheduling and troubleshoot changing move variables.

Preferences:

· Bilingual (Spanish).

· Experience in the household goods (HHG) and/or relocation industry.

· Previous dispatching experience in a service industry.

· Prior successful leadership experience of a minimum of ten people over at least a two-year period.

· A “lead by example” mindset with an always positive outlook.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 8 – 50 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Rotating weekends
• Weekends as needed

Experience:

• Dispatching: 1 year (Required)

Ability to Commute:

• Rockville, MD 20850 (Required)

Ability to Relocate:

• Rockville, MD 20850: Relocate before starting work (Required)

Work Location: In person