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Bemana is searching for a Key Account Manager to join the team of a nationwide packaging manufacturer. Candidates must live within reasonable driving distance of major accounts- mainly in the Cincinnati, OH/ Louisville, KY area. Travel up to 50%.
Essential Duties and Responsibilities
Co-Develops and implements strategies to maintain and/or expand sales within the existing account with the input from the regional account managers and/or Operations
Interfaces with the customer to understand the customer's overall objectives and requirements. Prepares a plan for each account to identify what and how short and long-term needs may be met.
Contacts customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products. Shares details with customers on additional offerings to provide value added service. Serves as a point of escalation for issues or activities that the customer encounters during product utilization. Expedites the resolution of customer problems/complaints.
Develops joint-business plan with the customers focused on key metrics and deliverables in the areas of growth, innovation, service, quality, and customer satisfaction.
Summarizes and reports out on aggregate sales, business development, service and quality performance (customer scorecard). Provides reports on the budget and sales activity for a given period of time.
Coordinates and manages product training and technical presentations with regional account managers at the branch and corporate level centered on valued added capabilities and services.
Ensures that customer projects and other key deliverables are being supported and executed effectively to deliver service excellence.
Serves as point of escalation and expedites the resolution of customer issues & problems.
Ensures that sales, quality, scheduling and customer service departments provide post implementation support to assigned accounts / customers. Provides feedback to marketing and product engineering teams for future product enhancements. Shares ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage).
Collaborates with key functional stakeholders including Customer Service, Operations, NPD, Supply Chain and Finance to ensure we are meeting requirements and delivering a positive customer experience.
Ensures updated communication and compliance on company policies including pricing, inventory, payment, freight and Terms & conditions.
Works with the company's direct and distribution sales teams on project collaboration, cross-selling and product training.
Collaborates with Marketing on participation in trade shows, industry associations as well as the acquisition of business intelligence, leads and collateral to drive profitable growth
Manages contacts, leads opportunity pipeline and new product development request via CRM.
Develops and delivers quotes, proposals and presentations to facilitate business acquisition
Establishes and executes against new customer acquisition plan with focused targets in key markets that will deliver results in alignment with our strategy.
Reviews performance metrics and works with manager to calibrate on focus and alignment.
Provides input and feedback on marketing trends and new product and service opportunities
Education/Experience:
Bachelor's degree (B. A.) from four-year college or university with minimum of 10 years related Sales and Business Development experience; or equivalent combination of education and experience.
Demonstrated ability to manage key accounts and develop new business
Strong negotiation and value selling skills
Strong interpersonal communication and presentation skills
Demonstrates good situation assessment and decision-making skills
Solid business acumen with good financial and analytical competence
Thrives in a team selling environment
Role will be focused primarily on direct sales growth and management
Molded Plastic experience a plus.
Technical experience in operations and package engineering is a plus
Application Process
If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.
If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.
About Bemana
Bemana provides recruitment services to companies in the equipment and industrial sectors while also helping job seekers advance their careers with companies that share their values. Through a rigorous selection and interviewing process, we are focused on growing companies with employees that are committed to their mission and passionate about their products and services.
Welcome to Bemana and we look forward to getting to know more about you.
Referral Program
Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we'll send you a check if they get hired. Terms & conditions apply.
Full Time
$106k-142k (estimate)
06/27/2024
07/10/2024
bemana.us
METAIRIE, LA
25 - 50
Private
LINN ATIYEH
<$5M
Business Services
The following is the career advancement route for Key Account Manager positions, which can be used as a reference in future career path planning. As a Key Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Key Account Manager. You can explore the career advancement for a Key Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Key Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Key Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Key Account Manager job description and responsibilities
A Key Account Manager needs to develop trust relationships with a portfolio of major clients, make sure that they do not turn to competition.
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A key account manager typically starts out as an account manager and receives a promotion after garnering experience and demonstrating success with clients.
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Account managers focus on short-term gains, whereas key account managers need to create strategies that promote long-term revenue and retain customers.
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Key Account Management training supports account managers to develop the application skills needed to systematically review and grow their most valuable accounts.
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Key Account Managers manage key accounts and strive to maximize sales opportunities and meet budget.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Key Account Manager jobs
A confident, persuasive Key Account Manager who has a strong professional demeanor, and a proven ability to create, maintain and enhance client relationships.
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Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.
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Maintains key points of knowledge regarding accounts.
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The Senior Key Account Manager must be approachable and likeable with an ability to form strong and long-term relationships with consumers, hence, guaranteeing their retention.
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Understand the principles of multi-channel engagement and know which channel to employ to achieve the account objective.
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Step 3: View the best colleges and universities for Key Account Manager.