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We are hiring a Service Manager on behalf of a MAJOR Power/HVAC Rental Company in the Memphis, TN area.
As a Service Manager, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates.
You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.
Sound challenging and fun? Consider getting on the management track and grow within the company. We'll provide the tools, the technology and the support you need to do the job right. You'll be proud of your employees, your service shop and the work we all do in providing the equipment that helps build our communities.
Additional duties include the following:
Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
Supervise Service Technicians, ensuring safety policies and procedures are followed at all times
Build strong customer relationships through the delivery of high quality and timely customer service
Apply company policies to maximize productivity while maintaining a safe work environment in a clean, organized facility
Manage the shop operating expenses
Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions
Job Requirements:
High school diploma or equivalent
3-5 years of operations and shop management experience with background in repairing and maintaining the equipment stated above
Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems
Advanced knowledge of heavy equipment, the manufacturers' warranty process, and the work order / time spent accounting process
Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations
Valid driver's license with acceptable driving record
Strong motivational and leadership skills
Excellent customer service skills
Strong knowledge of maintenance accounting and P&L
Basic computer skills particularly with Microsoft Excel
Application Process
If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.
If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.
About Bemana
Bemana provides recruiting services to the nation's equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.
Welcome to Bemana and we look forward to getting to know more about you.
Referral Program
Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we'll send you a check if they get hired. Terms & conditions apply.
Full Time
Business Services
$89k-115k (estimate)
07/10/2024
09/09/2024
bemana.us
METAIRIE, LA
25 - 50
Private
LINN ATIYEH
<$5M
Business Services
The job skills required for Service Manager include Customer Service, Leadership, Customer Relationship, Accounting, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.