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Technical Account Manager
$104k-141k (estimate)
Full Time | Retail 4 Days Ago
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Ben Bridge Jeweler is Hiring a Technical Account Manager Near Paramus, NJ

This is a remote (work from home) role.
Bridge is currently seeking a Technical Account Manager who will be responsible for providing technical strategies that will drive client satisfaction and campaign performance. The ideal candidate will have solid experience in digital marketing with an agency, brand, and/or top online publishers. This role will provide technical support for client campaigns, working with internal stakeholders to optimize and troubleshoot. To be successful in this role, the ideal candidate will be able to propose solutions to opportunities presented while bridging the gap between customers and support teams to solve customer needs, advocate for customers, provide solutions, and manage the completion of all client requests.
How You Will Make An Impact
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements as it relates to client campaigns
  • Communicate and collaborate with internal teams regarding campaign delivery data pertinent to client and business goals
  • Support and advocate on day-to-day inquiries and requests to improve efficiency and value in the use of Bridge’s platform
  • Provide product department/developers with customers’ feedback to help identify potential new features or products
  • Work with the product team to ensure that proprietary platform development aligns with client requests and requirements
  • Serve as a trusted technical advisor for our clients and help them achieve strong technical use of the Bridge’s products and platform
  • Ensure proper internal tools are utilized for the lifecycle of campaigns from flawless launch through timely billing
  • Become the subject matter expert on the Bridge platform and services in order to train, consult, and field questions from our customers
  • Advocate for the needs of our customers and raise critical customer concerns internally and mobilize resources to resolve issues; monitor product usage and provide actionable insights and recommendations on opportunities for improvement
  • Understand the needs, growth opportunities, and pain points of specific accounts and partner with sales, product, and operations to recommend solutions to spur account growth
Desired Skills, Education, And Experience
  • Bachelor’s degree in marketing, computer science, or equivalent experience
  • Must have at least 4 years of relevant experience in digital marketing with an agency, brand, and/or top online publisher required
  • Highly proficient with Excel, Salesforce, and JIRA
  • Excellent time management and project planning skills
  • Proven track record of managing multiple projects simultaneously
  • Expert at building compelling proposals for clients
  • A critical thinker with top-level problem-solving skills
  • Able to analyze data and provide insights
What BRIDGE Offers You
  • An opportunity to work with and directly impact our organization’s growth and revenue
  • An opportunity to work with the latest technology
  • Professional growth and development
  • Competitive salary and compensation structure and benefits
  • An enjoyable and evolving culture in a forward-thinking company
Bridge is the people-based marketing platform that helps you rise above advertising complexity. We can connect you to your true buying audience. Because we already know your next customer.
While other companies merely sell data, we sell knowledge. We’ve created custom profiles for every one of the more than 250 million verified people in our platform and share insights nobody else has.
Bridge makes it easy to find your ideal customers and reach them anywhere. Facebook, email, desktop, mobile, connected TV -- wherever your buyer is, we are too. We work with you every step of the way to optimize the performance of your campaign so you can make every ad dollar count.
Since our founding in 2010, Fortune 500 companies, leading agencies, and fast-growing entrepreneurial businesses have trusted Bridge to build real-world custom audiences and hyper-engaged campaigns across all platforms.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by state, federal, or local law. The duties listed above may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer. This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. Powered by JazzHR

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$104k-141k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/21/2024

WEBSITE

benbridge.com

HEADQUARTERS

TUCSON, AZ

SIZE

500 - 1,000

FOUNDED

1912

CEO

WENDY LANGHURST

REVENUE

$50M - $200M

INDUSTRY

Retail

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About Ben Bridge Jeweler

With over 100 years of experience, Ben Bridge has a unique history and heritage that no other jeweler can claim. But our heritage isnt just a nice story to tell. Its what makes us credible. Because it provides us with a foundation of knowledge that sets us apart from the rest. Our buyers only purchase exceptional metals and gemstones, ethically sourced from their countries of origin. We only work with the most accomplished artisans to create our exclusive collections. At Ben Bridge, we believe the quality of our inventory deserves a workforce to match. This is why we employ more certified gemo...logists than any other jeweler in the world, why we have over 40 certified watchmakers to care for our customers timepieces, and why we have cultivated a culture of learning throughout every departmentto provide a level of service unparalleled within our industry. Ben Bridge Jeweler was founded in 1912 by Samuel Silverman, a fine guild watchmaker in downtown Seattle who later sold the business to son-in-law Ben Bridge. Ben Bridge managed the operations for 25 years before turning over the business to sons Herb and Bob. Today, the company is a subsidiary of Berkshire Hathaway and is managed by the Bridge family including President/Co-CEO Ed Bridge and Co-CEO/General Counsel Jon Bridge. We have over 90 retail stores including 30 PANDORA concept stores across 11 states as well as in Canada. More
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The job skills required for Technical Account Manager include Advertising, Salesforce, Problem Solving, Time Management, Insight, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Account Manager job description and responsibilities

Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.

01/04/2022: Charlotte, NC

Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

02/13/2022: Modesto, CA

Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.

01/24/2022: Burlington, VT

The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.

03/09/2022: Greensboro, NC

They provide reports to product developers and stakeholders product performance and track account metrics.

12/31/2021: Binghamton, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Account Manager jobs

Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.

02/03/2022: Anderson, IN

View more details on Technical Account Manager salaries across the United States.

02/05/2022: Chillicothe, OH

Extensive experience within a technical or account management area.

12/23/2021: Madison, WI

Help drive team expertise and technical thought leadership.

01/21/2022: Mcallen, TX

Proven ability to consult and be consulted on topics requiring product/technical expertise.

12/22/2021: Lubbock, TX

Step 3: View the best colleges and universities for Technical Account Manager.

Butler University
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