Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn’t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details To supervise and coordinate the activities of all front desk staff. To assist guests with any needs or questions that arise during check-in and checkout. What you will have an opportunity to do: Acts as host / hostess by welcoming guests, solving minor problems, and ensuring guests have a great stay. Performs human resource functions for staff, including hiring, training, scheduling, and evaluating. Registers guests in and out of the conference center. Establishes and secures proper guest credit. Handles any billing questions and inquiries. Solves guest-related problems within scope of authority, including complaints and billing discrepancies. Assists with preparation of the Front Office budget. Generates reports for Front Desk, Engineering, and Housekeeping. Performs all accounting duties including posting charges, account settlements, and shift closing. Enter data into the computer, including accounting data. Oversees the operations of the Front Desk, Reservations, Guest Services, and Switchboard. Completes daily and weekly reports for management. What are we looking for? Qualifications: Must be available to work a flexible schedule to include nights, weekends and holidays High school diploma or equivalent Previous hotel or resort experience preferred A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. BENCHMARK® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. BENCHMARK’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. BENCHMARK’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence.