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Customer service rep
$54k-70k (estimate)
Full Time | Specialty Trade in Construction 2 Days Ago
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Benjamin Franklin Plumbing is Hiring a Customer service rep Near Holly Springs, NC

Benjamin Franklin Plumbing is a dynamic and growing company dedicated to providing exceptional services in the plumbing industry.

We are looking for a motivated and detail-oriented customer service representative who is eager to learn, grow, and develop a long-term career with us.

Our team values professionalism, innovation, and dedication to excellence.. JOB SUMMARY This position answers incoming client telephone calls and plays a crucial role in supporting our team and ensuring the smooth operation of our office.

This position is ideal for someone who is enthusiastic about learning and expanding their skill set, with opportunities for long-term growth and advancement within the company.

JOB DUTIES

  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Coordinate and communicate with clients, vendors, and team members professionally and courteously.
  • Provide administrative support to the team, including managing schedules, organizing meetings, and handling correspondence.
  • Maintain office organization and efficiency by managing files, records, and office supplies.
  • Assist in preparing reports, presentations, and other documents as needed.
  • Handle incoming calls, emails, and other communications, directing them to the appropriate parties.
  • Perform data entry and maintain accurate records and databases.
  • Assist with special projects and tasks as assigned by management.

MINIMUM REQUIREMENTS

  • High school diploma or equivalent required
  • Must have good computer software skills
  • Prior customer service experience preferred.

NOTE : THIS IS NOT A REMOTE POSITION

Last updated : 2024-07-01

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$54k-70k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/04/2024

WEBSITE

benjaminfranklinplumbing.com

HEADQUARTERS

BATON ROUGE, LA

SIZE

25 - 50

FOUNDED

2001

CEO

DOUG BENNETT

REVENUE

$5M - $10M

INDUSTRY

Specialty Trade in Construction

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About Benjamin Franklin Plumbing

Benjamin Franklin Plumbing was founded on a simple premisealways be on time. As The Punctual Plumbers, customers know that they can count on us to always be on time and complete the work to their satisfaction. This established trust has allowed us to become a top plumbing franchise. With Benjamin Franklin Plumbing, you are set up for success from the beginning. All our franchisees have access to the following: Unlimited training and business coaching Integrated business management systems Marketing and advertising strategies to generate more sales leads Whether youre just starting out or looki...ng to grow your business, becoming a part of Benjamin Franklin Plumbing means you are in business for yourself, but youre never by yourself. We allow you to do so much more for your customers, your employees and yourself. Contact us today to discuss a plan that will work for your business! More
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The job skills required for Customer service rep include Customer Service, Data Entry, Plumbing, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
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