Salary : $68,702.40 - $118,747.20 Annually
Location : Kennewick, WA
Job Type: Full Time, Regular, Non-Exempt
Job Number: 202400013
Department: Operations
Opening Date: 06/25/2024
Closing Date: 7/9/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: N/A
Equal Opportunity Employer/Veterans/Disabled
As of January 1, 2023, Benton PUD will be including a full wage scale or salary range for positions under the salary section shown per the Engrossed Substitute Senate Bill 5761 that amends portions of the Equal Pay and Opportunity Act. Please see the target hiring range for this position under the Position Purpose/Summary section.
Position Purpose/Summary

Target Hiring Range for Operations Administrative and Business Analyst I:
$68,702 - $81,788
T arget Hiring Range for Operations Administrative and Business Analyst II:
$83,130 - $98,964
Are you passionate about utilizing research and analysis to identify business challenges and improve existing processes and systems? Are you adept at overseeing daily administrative tasks, managing office operations, and providing top-notch support to high-level executives and managers? If yes, you've come to the right place! Benton PUD is seeking an exceptional individual who can handle it all to join our Operations directorate as an Administrative and Business Analyst I or II. As a key member of our Operations team, you will have the opportunity to contribute to the development of new or revised programs, services, policies, and procedures that drives our success. Are you the professional we are looking for? Apply TODAY!
The primary purpose of this position is to lead the administrative and analytic function of the Operations directorate by providing executive- and manager-level support, exercising discretion and independent judgement, and utilizing available data and tools to provide information and recommend solutions that can be used in support of the District's Operations strategies. The position will develop informative or actionable presentations, dashboards and stories based on analytical analysis and act as a resource for staff in developing, implementing, or maintaining departmental policies, procedures, projects, and business needs.
Accountabilities

1. Support the District's mission to serve our customers and foster a positive workplace by personally choosing behavior aligned with our values and ethical code.
2. Participate in the development of new or revised programs, services, policies and procedures by performing basic research and analysis, testing and collaborating with District staff.
3. Support department and District benchmarking and internal quality assurance by updating and tracking routine department reports and statistics.
4. Ensure timely information is available to the Operations management team by using the District's Business Intelligence toolset to create basic dashboards and data stories, queries, and reports.
5. Stay abreast of new developments within assigned area of responsibility by attending and participating in trainings, professional group meetings and external committees.
6. Perform projects affecting District operations and the conduct of business, as assigned, by conducting research, providing supporting data, and finding appropriate solutions as needed for meetings, work projects, and management reports including but not limited to the Reliable Public Power Provider (RP3) application and the Emergency Response and Restoration Plan.
7. Ensure the smooth operation of the department by acting as lead in the coordination and dissemination of clerical and administrative support work including but not limited to the appropriate collection and retention of department records, leading responses for public information requests, coordinating schedules for phone coverage, and delegating tasks as appropriate.
8. Ensure the department's budget is maintained by participating in the formulation of the budget and business / operational planning sessions, processing department expenditures, processing requisitions, and reconciling expenditures against the authorized budget.
9. Ensure effective contract oversight by performing Contract Work Manager duties as assigned by planning, coordinating and evaluating activities associated with departmental contracts.
10. Support the managerial and professional department staff by conducting research requests, assisting in departmental project management activities, managing low-budget projects, preparing commission items, coordinating departmental and cross-departmental meetings, and ensuring department staff deadlines remain on track.
11. Coordinate the administrative activities of the Apprentice program by ensuring employees in the program are registered and all related District and Department of Labor and Industries paperwork is completed accurately and in a timely manner throughout each apprentice's duration and assisting in annual apprentice council compliance reviews, updates and ongoing program development.
12. Complete special project and other duties as assigned to meet team, department and organizational goals.

Additional Accountabilities - Operations Administrative and Business Analyst II

1. Support the development of new programs, services, policies and procedures by performing moderately complex research and analysis, preparing and presenting reports.
2. Ensure timely information is available to the Operations management team by using the District's Business Intelligence toolset to create dashboards and data stories, queries, and reports; evaluating available data; and working with District staff to identify operations and possible changes.
3. Participate in data testing and validation by working with data stewards or BI/ETL developers to help identify department analytics needs, resources and any quality issues.

Minimum Qualifications, Experience and Certifications

Minimum Necessary Education and Experience:
Operations Administrative and Business Analyst I

• BA/BS in Business Administration or related degree program with a Management Information Systems focus preferred.
• At least 2-3 years related analytical or business experience, with at least 1 year in the public sector or utility industry preferred.
• Administrative support experience, with direct support to directors or managers preferred

Operations Administrative and Business Analyst II

• BA/BS in Business Administration or related degree program with a Management Information Systems focus preferred.
• 4-5 years related analytical or business experience, with at least 2 years in the public sector or utility industry preferred.
• Advanced level administrative support experience, with at least 2 years in direct support to directors or managers preferred

Education Substitution:
In lieu of BA/BS, a minimum of an AA/AS is required with 2 additional years of directly related experience and training.
Knowledge, Skills and Abilities:

• Diplomacy, discretion, and confidentiality
• Ability to exercise independent judgement and work independently with little direction
• Knowledge of public utility organization, operations, policies, procedures, objectives and applicable laws, codes and regulations
• Capability to analyze situations accurately, problem solve and adopt a creative and effective course of action
• Strong administrative professional skills including researching complex matters, exacting attention to detail, and strict maintenance of document standards
• Good written, verbal and interpersonal communication skills, including formal presentations featuring effective data stories
• Ability to perform basic quantitative analysis
• Strong technical aptitude in supporting the implementation and management of complex information systems
• Beginning skills using a Business Intelligence tool and/or SQL (Tableau preferred)
• Strong prioritization, organizational and multi-tasking skills
• Project management skills including prioritization, organization, coordination and multi-taskings
• Proficient in MS Office with strong Word, Excel and PowerPoint skills

ADA Requirement

• Attendance: Consistent need to attend work at the job site or work location. Frequent or constant need for punctuality.
• Physical Effort: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Hazards: Most of the time is spent in general office or equivalent conditions.
• Sensory Attention: Typically requires intermittent use of one or more senses of low intensity and short duration.
• Job Pressure/Deadline Orientation: Under regular pressure to meet deadlines, quotas and/or must deal with unpleasant issues related to people or situations.

Applications may be filed online at: www.bentonpud.org
Questions?
Contact Amber Melling via phone at (509) 585-2291 or email at careers@bentonpud.org
Benton PUD's Total Pay Approach provides a comprehensive package that includes compensation, benefits, retirement plans, and employee development. We have a variety of programs and options to fit your needs, including:
Health and Life Benefits:

• Medical (PPO or CDHP)
• Dental
• Vision
• Employee Life and AD&D Insurance
• Dependent Life Insurance
• Short Term Disability
• Long Term Disability

Retirement Benefits:

• Washington Public Employees' Retirement System (PERS)
• 457 and 401(a) Deferred Compensation Plans with Company Contribution

Saving/Spending Accounts:

• VEBA Health Reimbursement - to reimburse yourself for medical expenses or save for the cost of medical at retirement
• Flexible Spending Accounts
  • Health Care Spending Account
  • Dependent Care Spending Account

Paid Time Off

• Personal Leave - accruals increase with years of service
• 13 Paid Holidays
  • New Years Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran's Day
  • Thanksgiving Day
  • Christmas Day
  • 5 Floating Holidays

Other benefits include:

• Safety Incentives
• Wellness Incentives
• Alternative Work Schedules
• Employee Assistance Program
• Tuition Assistance Program
• Training and Development Opportunities
• Leadership Training
• Community Engagement
• Casual Work Attire

*Some of these benefits may not apply to temporary or on call positions.
01

What is your highest level of education?

• High School Diploma or GED
• AA/AS in Business Administration or related degree program with a MIS focus
• BA/BA in Business Administration or related degree program with a MIS focus
• Masters or higher in Business Administration or related degree program with a MIS focus

02

How many years of experience do you have working in an analytical or business role?

• No experience
• Less than 2 years of experience
• 2 to 4 years of experience
• 5 or more years of experience

03

How many years of work experience do you have with administrative support?

• No experience
• Up to 2 years
• 2 to 3 years
• 4 to 5 years
• 6 or more years

04

How many years of experience do you have in the public sector (working for a public agency)?

• No public sector experience
• Up to 2 years experience in the public sector
• 2 to 3 years of experience in the public sector
• 3 or more years of experience in the public sector

05

Do you have experience working in Business Intelligence tool and/or SQL (Tableau Preferred)?

• Yes
• No

06

Do you have experience creating dashboards?

• Yes
• No

07

Please rate your experience and proficiency using MS Office (Word, PowerPoint, Excel, Outlook):

• Basic
• Intermediate
• Advanced

Required Question