Parts Consultant

Bergstrom GM of Neenah

At Bergstrom Automotive, we are driven by our passion for delivering exceptional service and top-quality automotive parts. As one of the leading automotive dealer groups, we pride ourselves on our knowledgeable team and our commitment to ensuring our guests find the right parts for their vehicles.

WHAT YOU'LL DO

• Guest Service: Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone.
• Inventory Management: Maintain an organized and up-to-date inventory of parts. Assist in ordering and restocking as needed.
• Sales: Process transactions efficiently, including handling cash, credit, and other forms of payment.
• Technical Assistance: Provide expert advice on the installation and compatibility of parts.
• Problem Solving: Address and resolve guest inquiries or issues in a professional and timely manner.
• Team Collaboration: Work closely with the service and sales teams to ensure guest satisfaction. Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians.

Schedule: Monday-Friday 9:00 am to 6:00 pm
Average earnings of $40,000-55,000/year made up of a monthly base salary a monthly parts department performance bonus.

WHO'S RIGHT FOR THE JOB?

• Experience: Previous experience in automotive parts sales or a related field is preferred.
• Knowledge: Strong understanding of automotive parts and accessories. Familiarity with various automotive makes and models.
• Guest Service Skills: Excellent communication and interpersonal skills. Ability to build rapport with guests.
• Detail-Oriented: Strong attention to detail, particularly in inventory management and order processing.
• Technical Skills: Proficiency with point-of-sale systems and inventory management software.

OUR COMMITMENT TO YOU

• Competitive compensation!
• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members) 
• Two weeks of PTO upon start date (for FT team members) 
• Discounts on vehicles, service, and parts
• 401(k) with company match for FT team members
• Paid Holidays (for FT team members) 
• Wellness Program
• Free Team Member Clinic 
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Training and opportunities for career growth and advancement

WHAT MAKES BERGSTROM DIFFERENT:

• Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
• Established in 1982 in Neenah WI
• 2,300 team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
• 39 dealerships representing 36 brands
• Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States 
• Received Glassdoor's "Best Places to Work" award 
• Recognized by the Better Business Bureau and Time Magazine
• We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin