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BerkHR
Pen Argyl, PA | Full Time
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Customer service clerk
BerkHR Pen Argyl, PA
$36k-44k (estimate)
Full Time 4 Weeks Ago
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BerkHR is Hiring a Customer service clerk Near Pen Argyl, PA

Job Type Full-time Description Embark on a New Career Journey this Summer with Berkheimer Tax Innovations! Join our thriving Youngwood, PA team as a Customer Support Clerk at Berkheimer Tax Innovations, a leading Pennsylvania tax collection and administration company, and unleash your potential!

WHAT YOU'LL DO :

  • Answer taxpayer inquiries in person & over the phone
  • Research, maintain, & update tax accounts based on information provided
  • Process tax forms / mail & post payments to proper accounts
  • Complete all tasks in a timely manner while meeting company standards
  • Additional duties may be assigned

SCHEDULE LOCATION :

  • Start date : July 15th or sooner!
  • Full-time schedule : Mon - Fri, 8 : 00 am - 4 : 00 pm
  • No weekends!
  • On-site in our Youngwood, PA office Once released from training ( 4-6 months), hybrid (office / remote) work environment is available for this position as business needs dictate and if performance is maintained

PAY BENEFITS :

  • $14.00 / hour monthly incentive opportunities!
  • On the job, paid training to help you succeed
  • Medical, Dental, Vision & Life Insurance
  • Wellness Program including physical, emotional, and financial wellness
  • Paid Holidays, Vacation, Sick, and Personal Time
  • 401(k) with Profit Sharing
  • Employee Assistance Program
  • Voluntary Benefit Plans
  • FSA & HSA Options
  • Casual business work environment
  • Travel Insurance

Requirements

WHY WORK FOR BERKHEIMER TAX INNOVATIONS?

At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive top-of-the-line training, a supportive team environment, and resources to contribute to your overall success.

  • High School Diploma or equivalent
  • Minimum 1-3 months related experience and / or training
  • Reliable transportation to outer offices and tax sit-ins
  • Ability to manage difficult or emotional customer situations
  • Strong attention to detail with high levels of accuracy
  • Situation analysis and problem-solving skills
  • Ability to sit for long periods of time

Berkheimer Tax Innovations is an Equal Opportunity Employer. All positions require a successful reference check, criminal background check and drug screen.

Salary Description $14.00 / hour

Last updated : 2024-05-29

Job Summary

JOB TYPE

Full Time

SALARY

$36k-44k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

08/28/2024

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BerkHR
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$63k-81k (estimate)
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$39k-48k (estimate)
1 Month Ago

The job skills required for Customer service clerk include Problem Solving, Customer Support, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service clerk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service clerk positions, which can be used as a reference in future career path planning. As a Customer service clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service clerk. You can explore the career advancement for a Customer service clerk below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Clerk job description and responsibilities

Develop, build and expand customer base through providing quality customer services.

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Oversee and supervise that products and services are delivered on time to customers.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Recommend changes that could provide a better experience to customers.

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Listen attentively to caller needs to ensure a positive customer experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Clerk jobs

The best CSRs are genuinely excited to help customers.

03/10/2022: Saint Cloud, MN

Must have the ability to use positive language.

01/28/2022: Hopkinsville, KY

You must able to understand the customer’s expectations.

03/09/2022: Temple, TX

Gain some customer service experience to enhance your chances when applying in the future.

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A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Customer Service Clerk.

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