1 Customer support Job in Pen Argyl, PA
BerkHR is Hiring a Customer support Near Pen Argyl, PA
Job Type Full-time Description
Embark on a New Career Journey this Summer with Berkheimer Tax Innovations! Join our thriving Wilkes-Barre, PA team as a Customer Support Clerk at Berkheimer Tax Innovations, a leading Pennsylvania tax collection and administration company, and unleash your potential!
WHAT YOU'LL DO :
- Answer taxpayer inquiries in person & over the phone
- Research, maintain, & update tax accounts based on information provided
- Process tax forms / mail & post payments to proper accounts
- Complete all tasks in a timely manner while meeting company standards
- Additional duties may be assigned
SCHEDULE LOCATION :
- Start date : July 15th or sooner!
- Full-time schedule : Mon - Fri, 8 : 00 am - 4 : 00 pm
- No weekends!
- On-site in our Wilkes-Barre, PA office Once released from training ( 4-6 months), hybrid (office / remote) work environment is available for this position as business needs dictate and if performance is maintained
PAY BENEFITS :
- On the job, paid training to help you succeed
- Medical, Dental, Vision & Life Insurance
- Wellness Program including physical, emotional, and financial wellness
- Paid Holidays, Vacation, Sick, and Personal Time
- 401(k) with Profit Sharing
- Employee Assistance Program
- Voluntary Benefit Plans
- FSA & HSA Options
- Casual business work environment
- Travel Insurance
Requirements
WHY WORK FOR BERKHEIMER TAX INNOVATIONS?
You will be part of a company that has been supporting your local communities for over 80 years. The dedication to our communities is just as important as our dedication to our employees.
At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive top-of-the-line training, a supportive team environment, and resources to contribute to your overall success.
- High School Diploma or equivalent
- Minimum 1-3 months related experience and / or training
- Reliable transportation to outer offices and tax sit-ins
- Ability to manage difficult or emotional customer situations
- Strong attention to detail with high levels of accuracy
- Situation analysis and problem-solving skills
- Ability to sit for long periods of time
Berkheimer Tax Innovations is an Equal Opportunity Employer. All positions require a successful reference check, criminal background check and drug screen.
Salary Description $14.00 / Hr
Last updated : 2024-05-30
Job Summary
Full Time
$63k-81k (estimate)
06/01/2024
08/30/2024
The job skills required for Customer support include Customer Support, Problem Solving, Attention to Detail, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support positions, which can be used as a reference in future career path planning. As a Customer support, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support. You can explore the career advancement for a Customer support below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support job description and responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
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Update our internal databases with information about technical issues and useful discussions with customers
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Monitor customer complaints on social media and reach out to provide assistance
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support jobs
Foster effective problem solving.
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Communicate clearly with customers.
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Give credence to customer complaints.
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Avoid helping customers at breakneck speeds.
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Know how to close a conversation.
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Step 3: View the best colleges and universities for Customer Support.
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