Minimum Eligibility Requirements:

• Ability to communicate effectively with residents, families, staff, vendors, and the general public.
• Must have compassion for and desire to work with the elderly and understand that for each resident the facility is considered the Resident’s home.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Must be honest, ethical, fair, dependable, and respect confidentiality and the rights and privacy of others.
• Must meet all health requirements.
• Must pass a criminal background check.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.
• Must maintain and provide proof of current CNA Certification.

Essential Functions:

• Assist residents with activities of daily living, including bathing, dressing, grooming (oral care), toileting, changing of bed linens, positioning, transfer, mobility, and incontinence care. Encourage residents to be as independent as capable.
• Keep proper records of care as required by the facility. Complete all forms and documentation as required.
• Immediately report any observations of concern/changes in resident’s condition to the Supervisor in Charge.
• Vital sign monitoring will be performed as needed or directed by regulations, policy or primary care provider’s order.
• Be able to apply the community’s accident, disaster, fire safety, elopement and emergency procedures for protection of the residents.
• Be capable of performing CPR upon successful completion of CPR certification.
• Be knowledgeable of the residents’ background, preferences, habits and interests and preserve confidential information about each resident.
• Focus on service to residents in during dining and promote meal time as an enjoyable activity of each resident’s day.
• Provide assistance to individual residents as needed or directed, who require help with eating, carrying plates, trays or beverages.
• Understand and follow safety and infection control policies and procedures and readily report
• any breach of the safety and infection control procedures to the Supervisor In Charge.
• Respond to emergency call signals promptly.
• Report incidents to the Supervisor in Charge promptly and complete appropriate paperwork as required in a professional manner.
• Readily and directly report any verbal or physical abuse of a resident, inappropriate use of resident or facility property or lack of or inappropriate care of a resident to the Supervisor in Charge.
• Collect, laundry, and distribute linens, garments, etc. in accordance and as permitted by State regulations.
• Help to properly maintain all equipment and ensure work areas are clean and safe.
• Assist in cleaning resident rooms, dining areas, public areas as indicated by regulations.

Customer Service:

• Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
• Perform job duties for residents and with team members in a courteous and professional manner.
• Take initiative to ensure resident safety and satisfaction is a priority.
• Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
• Communicate professionally and cooperate with supervisor and all community personnel.

Residents’ Rights:

• Ensure compliance and understanding of all regulations regarding residents’ rights.

Other:

• Follow & communicate company policies and procedures.
• The job description provides a framework for the job; other duties may be assigned as necessary.

Working Conditions (travel, hours, environment):

• Scheduled hours; possible overtime. Works in other positions temporarily, when necessary.
• Subject to frequent interruptions.
• Is involved with resident, personnel, and visitors under all conditions and circumstances.
• Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• May be subject to the handling of and exposure to hazardous chemicals.

Physical/Sensory Requirement:

• Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must be able to move intermittently throughout the day.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.