388 Customer Service Representative Jobs in Indianapolis, IN
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Bernard Nickels & Associates is Hiring a Customer Service Representative Near Indianapolis, IN
Job Title: Customer Service
Type: Contract Assignment
Duration: 3 months to start
Location: Indianapolis IN
Max Bill/Salary: $16.00
Job Description
This role is supports Health plans and clients, strong critical thinkers and problem solvers needed. Healthcare/Hospital Customer Service would be a plus
General responsibilities include
- Provide excellent customer service and one call issue resolution
- Handle incoming phone calls and assigned email requests along with escalated items
- Assist participants with registration and log in issues
- Assist participants with navigation on the website for their specific program
- Assist participants with overall questions concerning the applications available to them on the private portal
- Work with Account Management on escalated issues of a non-routine nature
- Assist members complete the Health Survey over the phone
- Perform other, varied job-related duties as assigned
Required Skills
- 1-3 years of experience in a technical call center environment or transferable skills
- High School Diploma or GED
- Demonstrated customer service and issue resolution skills
- Strong detail orientation and listening skills
- Proficiency in the utilization of computer software applications, including MS Word and MS Excel
- Effectively communicate both verbally and in writing
- Pleasant telephone voice, tone and manner
- Willingness to work a flexible schedule and overtime when needed
- Successful completion of a background check and drug screen is required
Job Summary
Contractor
$38k-48k (estimate)
08/25/2024
09/07/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Listening, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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