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Service Coordinator (Payroll & Dispatching for HVAC Services)
BERNHARD Baton Rouge, LA
$45k-58k (estimate)
Full Time | Specialty Trade in Construction 2 Days Ago
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BERNHARD is Hiring a Service Coordinator (Payroll & Dispatching for HVAC Services) Near Baton Rouge, LA

About UsBernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service ("EaaS") solutions to our clients. At the same time, our divisions continue working in the market sectors and communities that the Company has traditionally served. Bernhard's vision is to be the leading EaaS provider in North America through the delivery of excellent, high-value service and innovative solutions for our clients.
OverviewThe Service Coordinator is responsible for scheduling and routing all service calls and maintain meticulous records of incoming calls. The Service Coordinator inputs billing for Services and makes collections calls.
ResponsibilitiesSpecific responsibilities include:
  • Monitors technician time tracking on a weekly basis, including obtaining supervisor approval or other documentation for any timesheet discrepancies as well as timely submission to Payroll processor.
  • Assists in new hire onboarding process and processing of IT hardware & permissions requests as necessary.
  • Assists in coding and approvals of vendor invoices.
  • Opens and tracks purchase order requests.
  • Collection of associated documentation for processing customer and vendor system set-up.
  • Dispatching/routing multiple service technicians.
  • Verifying job completion and accuracy of technician notes.
  • Inbound/outbound phone calls.
  • Scheduling service repairs and routine maintenance visits.
  • Processes and issues monthly maintenance invoices.
  • Makes collection calls for past-due invoices on a weekly basis.
  • Provides outstanding customer service to our customers.
  • Data entry and various administrative tasks.
This position is Full-Time, Non-Exempt, and reports to the Business Unit Manager.
QualificationsRequired Education, Experience, and Qualifications
  • Work well with others in difficult situations to solve customer issues and achieve positive results.
  • Possess strong time management skills and ability to work under time constraints.
  • Effective verbal and written communication skills.
  • Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
  • Versed in the industry and the Company's competitors.
  • Ability to multitask and perform duties outside of the scope of work when necessary.
Preferred Education, Experience, And Qualifications
  • Not applicable.
Travel Requirements
  • 0-5% of time will be spent traveling to job site(s)/office location.
Physical/Work Environment Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Climbing stairs.
  • Remaining in a stationary position, often kneeling, standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands and/or fingers.
  • Quiet environment.
  • Light work that includes adjusting and/or moving objects up to 20 pounds.
  • OSHA 30 certification.
Bernhard is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$45k-58k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/24/2024

WEBSITE

bernhard.com

HEADQUARTERS

HIGH POINT, NC

SIZE

1,000 - 3,000

FOUNDED

1919

CEO

JOSEPH A JAEGER JR

REVENUE

$200M - $500M

INDUSTRY

Specialty Trade in Construction

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About BERNHARD

Bernhard is one of the largest privately-owned engineering and contracting firms in the nation with 2,000 employees in 25 locations. We have a rich history of providing high quality, client-focused engineering and contracting services for clients across the nation. With 100 years of energy and infrastructure project experience, we serve healthcare, education, commercial, government, and industrial clients throughout the United States. We combine development, financing, design, construction, and operations to deliver turnkey Energy-as-a-Service solutions. By leveraging expertise across our firm..., we can address our clients needs at any and every stage. Our turnkey solutions reduce energy use, risk, and cost so that our clients can focus on their everyday work. More
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The job skills required for Service Coordinator (Payroll & Dispatching for HVAC Services) include Customer Service, Billing, Scheduling, Written Communication, Data Entry, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator (Payroll & Dispatching for HVAC Services). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator (Payroll & Dispatching for HVAC Services). Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

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