If you're enthusiastic about technology and thrive in a fast-paced environment, Berry Solutions Group has an exciting opportunity for you. We're seeking an IT Account Manager to join our team and play a vital role in nurturing our existing business relationships. If you enjoy guiding businesses toward intelligent technology solutions, we want to hear from you.

Berry Solutions Group (BSG) is a fast-growing IT Managed Service Provider where customer service is priority. We provide a high level of Quality in everything we offer, from people and products to processes and procedures, excellent Integrity, and great service. We pride ourselves on problem solving and delivering results with the utmost care.

Requirements:

• Minimum of 3 years of experience in IT Managed Services
• Proven track record of success working in sales, business development, customer service, account management, networking with existing customers and partners.
• Excellent communication and written skills a must
• Maintains a professional appearance
• Ability to interact with business owners, and IT professionals.
• Demonstrate strong organizational skills with meticulous attention to detail.
• Candidates should be able to maintain long-term relationships, develop trust with clients, and gain a thorough knowledge of their business and infrastructure to recommend products and solutions to provide for their IT needs.
• Use of CRM to track all relevant opportunities and execute sales activities - knowledge of ConnectWise preferred.
• Have a strong understating of IT infrastructure, managed services, cloud computing and cybersecurity solutions, along with the ability to quickly learn about new technologies and become fully versed in the services Berry Solutions Group offers.
• Self-motivated with the ability to work independently and part of a collaborative team in a fast-paced environment

Responsibilities:

• Develop and maintain relationships with existing and potential new clients, discover IT needs, and present new or additional products and services to meet their IT needs.
• Take the lead in developing the opportunity and following through to close of sale and after sale follow-ups to ensure client satisfaction.
• Help with preparing proposals, SOW’s, and coordinate with the technical and purchasing areas.
• Approach clients through in-person meetings, email, etc.
• Develop partner relationships via networking, events, industry partnerships, and prospecting current clients and partners for potential leads.
• Maintain knowledge of industry trends, competitive landscape, and emerging technologies to provide clients with informed recommendations and insights

Key Competencies

• Communication – Maintain a clear communication path between clients and internal staff.
• Reliability – Be dependable and accountable. 
• Timeliness – Ability to show up to work on time and ready to start shift.

Company Benefits

• Retirement Plan Options
• Health Insurance
• Paid Time Off
• Holiday Observances