228 Service Manager Jobs in Topeka, KS
Berry Tractor Equipment is Hiring a Service Manager Near Topeka, KS
Berry Tractor & Equipment - Topeka is seeking a Service Manager who is passionate about delivering exceptional service and has a strong commitment to customer satisfaction. If you have the required skills, previous experience with construction equipment, and the ability to lead and mentor a team, we encourage you to apply for this position.
Responsibilities
- Handle the daily operation of the Service Department.
- Maintain an adequate and appropriate staff of qualified, trained, and customer-facing service technicians.
- Conduct regular (not less than monthly) meetings to compare performance with standards and goals; conduct annual performance reviews.
- Implement competitive compensation and incentive programs for all service job functions.
- Provide quality service in a timely manner for both customer and company equipment that results in an efficient, profitable, and organized department.
- Determine repair methodologies and job flows to improve the effectiveness, the efficiency, and customer happiness.
- Establish and maintain customer contacts to ensure a good working relationship with customers and promote customer service work.
- Responsible for all warranty service to insure fair and equitable treatment of the customer and the company. Optimize warranty reimbursement from vendors.
- Develop and schedule sales and expense budgets in cooperation with the Shop Foreperson and Branch Manager.
- Capital expenditures will be forecast in order to maintain the various departments and assist in their improvement.
- Develop/maintain all service efficiency and management reports and reporting methods.
- Responsible for the condition of the shop including keeping the shop equipment (including vehicles) in good repair and maintaining proper housekeeping.
- Align with all governmental rules and regulations (OHSA, EPA).
- 3-5 years management experience preferred.
- Prior experience as a field or service technician preferred.
- A team orientation with a strong sense of commitment to the customer and service team.
- Personable, problem solver, a leader, ethical, intelligent and able to function calmly in stressful situations.
- Ability to develop and maintain relationships with customers, suppliers, other department personnel, peers and management.
- Health, Vision, and Dental Insurance
- Boot and Safety Glasses Reimbursement
- Christmas Savings Program
- Paid Vacation and Flex Time
- Matching 401K Plan
- Profit Sharing and Bonus Program
- Short and Long-term Disability
- Company Paid Life Insurance
- Critical Care and Accident Insurance
- Employee Assistance Program
- Paid Training
- Many opportunities for advancement (We prefer to promote from within)
- Family friendly company
Job Summary
Full Time
$82k-106k (estimate)
06/27/2024
12/21/2024
The job skills required for Service Manager include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
Similar Jobs
Popular Articles
