As a Geek Squad Home Theater Technician (Agent), you’ll travel to clients’ homes to assist with the delivery, installation, repair and haul away of home theater technology. You’ll help provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions and providing prompt follow-up when needed. You’ll also provide support to ongoing projects, manage inventory and responsible for maintaining a company vehicle in partnership with other Agents.

What you’ll do

• Complete in-home services, including delivery, installation and networking, with a primary focus on home theater technology
• Maintain phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations
• Manage inventory and company vehicle.
• Provide feedback and training to store teams and assist with in-store repairs

Basic qualifications

• Experience actively using and learning about home theater product
• 6 months of experience delivering, installing and/or repairing consumer electronic products
• 1 year of experience in a customer service or in-home experience environment
• 1 year of experience in an electronics industry
• Ability to work a flexible schedule, including holidays, nights and weekends
• Maintain a clean driving record and hold state and local licensing as required
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help
• Must be at least 21 years old

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer Service: 1 year (Required)
• delivery, installing and/or repairing consumer electronics: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road