**Gaming Customer Experience Specialist (Dutch)**

Gaming Barcelona, Barcelona Minimum Experience **Mid-level** Sulake is an Azerion company. A European, tech-based, media- and entertainment firm. Currently, we run several successful casual games portals and Apps such as Gobernor of Poker, Plinga, Spele,nl, Zigiz.com, Funnygames.nl, Operate now, Animal Hospital, Hotel Hideaway, Habbo and Rocabee. We operate on the international market and we are expanding rapidly.

We are looking for a Dutch native speaker to expand our Customer Experience Team in Spain and to provide support to our Dutch speaker community of users among games platforms such us GoP3, Plinga, Rocabee, Spil and/or Habbo.

Our games are played by millions of players each month. This great community has questions, feedback, bugs, and complaints. You'll be responsible for answering customers questions and complaints about our multiplayer poker games. You'll assist our players in a friendly and polite manner and still keep the conversation light and pleasant. You will be performing localization and other communication tasks.

Key Competencies:

* Dutch native speaker

* Advanced verbal and written skills in Dutch language.

* Excellent communication skills (including grammar, spelling, syntax, typing, etc.)

* Candidates experienced in Localizations and Translations will be prioritized.

* Fluent English and in another languages is a plus.

* Exceptional analytical and problem-solving abilities

* Ability to work independently on multiple projects

* Direct experience with community-based Internet products is a definite plus

* Customer Service experience

* Confident and outgoing personality

* Team player

* Computer and Internet literate

Sulake believes in diversity and equal opportunity for all workers, regardless 5 Diversity Dimensions (Gender, Accessibility, LGTBIQ, Generations, and Culture) we recruit across diverse groups and consider all applicants and employees on an equal basis.

We offer a versatile position in an international environment. You will get the opportunity to work in a highly skilled and motivated team of young professionals across Europe!

Location Barcelona, Barcelona Minimum Experience Mid-level