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Our CIA Senior Agent is an expert in the fulfillment of Geek Squad services. They are responsible for training and coaching agents to repair and service in accordance with Geek Squad’s high standards and Best Buy’s Customer promise.
The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs and services.
They inspire a world class Client experience and provide motivation that enables exceptional business results.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
Handles escalated client service issues.
Provides ongoing coaching and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service.
Basic Qualifications
Best Buy is an equal opportunity employer.
Last updated : 2024-06-01
Full Time
Retail
$35k-44k (estimate)
06/02/2024
06/09/2024
bestbuy.com
RICHFIELD, MN
>50,000
1966
Public
CORIE S BARRY
$10B - $50B
Retail
Best Buy owns and operates a chain of retail stores that offers consumer electronics and appliances.