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As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions.
We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores.
Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you’ll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help set up and repair technology devices for customers Monitor service queues and provide accurate status updates to customers Clearly communicate and partner with fellow agents Basic Qualifications Experience using and learning about consumer electronics Ability to work successfully as part of a team Ability to prioritize and multi-task in a fast-paced environment Ability to work a flexible schedule, including holidays, nights and weekends Why you’ll love it here We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer. Application deadline : Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Last updated : 2024-08-02
Full Time
Retail
$63k-81k (estimate)
08/03/2024
08/24/2024
bestbuy.com
RICHFIELD, MN
>50,000
1966
Public
CORIE S BARRY
$10B - $50B
Retail
Best Buy owns and operates a chain of retail stores that offers consumer electronics and appliances.