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The Best Buy Certified Verizon Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. They build quality relationships with customers to provide them with relevant and memorable product demonstrations.
This role provides full service and solutions support to customers in the areas of Vendor Experience. Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets. They are highly skilled within a given area and work closely with other employees to demonstrate, promote, and sell products and services.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
Achieves team and individual goals while enabling an excellent customer shopping experience.
Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
Maintains assigned department’s merchandising and readiness to serve customers.
Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
Coaches and trains coworkers on new vendor technology and services.
Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
Basic Qualifications
Ability to work successfully as part of a team
Preferred Qualifications
Prior experience serving as a specialist in premium, luxury, or complex technology solutions
1 year of experience working with consumer electronics
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Full Time
$49k-61k (estimate)
07/05/2024
07/19/2024
bestbuy.com
RICHFIELD, MN
>50,000
1966
Public
CORIE S BARRY
$10B - $50B
Retail
Best Buy owns and operates a chain of retail stores that offers consumer electronics and appliances.
The following is the career advancement route for Verizon Specialist positions, which can be used as a reference in future career path planning. As a Verizon Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Verizon Specialist. You can explore the career advancement for a Verizon Specialist below and select your interested title to get hiring information.
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Quotes from people on Verizon Specialist job description and responsibilities
They build quality relationships with retail customers and provide them with relevant and memorable Verizon product demonstrations.
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They works within a retail environment to effectively merchandise products by applying appropriate store-wide and/or corporate-wide standards.
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The Verizon Specialist may offer products and services that may benefit card members.
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Introducing costumer to the store, direct customer traffic and promote store exploration.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Verizon Specialist jobs
Visit the Verizon Visa Credit Card Rewards Program Terms and Conditions for details.
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Learn about getting and using rewards, discounts and extras through Verizon Up.
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Verizon wireless Account Owners or Account Managers can use Verizon Dollars and can claim rewards.
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Verizon wireless Account Owners or Account Managers can use Verizon Dollars to make a down payment for or pay off a Device Payment agreement.
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Verizon Dollars can still be earned and redeemed up to 90 days after the cancellation.
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Step 3: View the best colleges and universities for Verizon Specialist.