Job Type

Full-time
Description
Join our dynamic team as a Customer Service Representative and be part of our close-knit organization! At Best Cleaners, we take pride in providing exceptional garment-based services including dry cleaning and tailoring. As a Customer Service Representative, you'll be at the forefront of delivering the outstanding service that sets us apart. Your role will involve welcoming customers to the store, processing their garments efficiently, and handling financial transactions with ease. Whether you're seeking full-time or part-time employment, we have opportunities for you. While we encourage entry-level candidates to apply, previous experience in cash handling and face-to-face customer service is a plus. If you're enthusiastic, customer-oriented, and ready to join a winning team, apply now!
The ideal Customer Service Representative is a quick learner, has an outgoing professional demeanor, and a high attention to detail. This is an excellent opportunity to begin your career with our collaborative team.
For part-time Customer Service Representatives, we offer: •

• Compensation starting at $15.70 per hour based on experience
• 25% off any dry cleaning at our plants
• Potential for growth into new positions

For 70 years, Best Cleaners has been the premier provider of dry cleaning services to the Greater Hartford area. Whether it's tailoring, bridal gown preservation, or our environmentally-friendly GreenEarth dry cleaning services, we pride ourselves in giving our customers an outstanding experience. With 13 locations, we are an active member of the community. To learn more about us, please visit our website at www.bestcleaners.com .
Duties and Responsibilities for Customer Service Representatives Include:

• Provide superior friendly service to all of our customers
• Project a positive attitude;
• Smile and use welcoming body language
• Receive and mark-in dry cleaning, shirts, and tailoring
• Prepare finished garments for customer pick-up
• Use computer to generate invoices and perform cash transactions as per official procedures
• Sell additional services
• Handle customers' inquiries and requests on the phone and in-person
• Perform minor repairs to clothing
• Any additional tasks assigned by Plant Manager or upper management

Requirements

• A "customer first" philosophy.
• A positive attitude.
• Basic computer skills.
• Attention to detail and accuracy.
• Understanding of flow of garments as it pertains to production standards.
• Flexibility to increase/reduce hours during busy/slow periods.
• This job may entail hot indoor air temperatures, noisy conditions, standing for long periods of time and lifting garments and products up to 30lbs.