Description
We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!
Responsibilities
•Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
•Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
•Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
•Consult with the general manager to ensure that all guest service standards are met daily
•Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
Qualifications
•You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
•Previous experience managing a team is required; preferably in a hospitality role such as department manager
•You must have 3 or more years of experience working in the hospitality field
•Possess excellent organizational skills, communication skills, and problem-solving skills
•Must have a strong focus on putting the guest first with exceptional customer service experience