Bestaff is Hiring a Logistics Client Account Manager Near Greenfield, IN
Job DescriptionClient Account Manager $19/hr Must have experience in 3PL customer service. This is a client facing role and understanding of WMS is required. Job Responsibilities
Handle inquiries and requests from an assigned customer book of business and address their needs.
Ensure customers receive services that are within budget and meet their needs.
Meet regularly with other team members to discuss progress and find new ways to improve business.
Generate progress reports for clients and senior leaders within the organization.
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
Provide accurate and timely data entry of shipping and receiving information for single and/or multiple clients.
Generate reports and paperwork from WMS necessary for client work orders.
Run stock reports to check for product availability.
Picking, packaging, and shipment of sample requests from the client.