We are currently looking for a Client Service Representative to join our Driver Safety team in Madison, WI.

Job Duties:

• Respond to inquiries via email or phone
• Provide account information as requested
• Address and resolve customer inquiries, problems and complaints regarding services
• Process and contact new clients to review and set-up their specific account/services
• Work with customers to establish and maintain relationship
• Gather web access level information and documents from the customer
• Data entry and validation
• Provide accurate and timely information regarding our service, products and processes.
• Recognize and correct inconsistencies in data and documents.