We are seeking a Universal Banker (CSR) to join our community banking team! As a Universal Banker, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.

Duties:

• Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts in accordance with operating controls, including legal, corporate, and regulatory procedures
• Provides high-level customer service in person and via telephone
• Builds trust with current and potential customers to understand their product/service needs
• Educates customers on Identity fraud
• Performs teller responsibilities in accordance with the Teller job description
• Promotes a team environment

Experience:

A high school diploma or GED equivalent and a minimum of 1 year of retail customer service experience are required. A minimum of 1 year of banking experience is preferred.

Competencies:

Ability to sit and stand for extended periods of time, ability to bend, squat, and kneel on occasion, ability to lift 30 lbs. consistently.

Basic computer skills required, attention to detail, problem-solving skills, and the ability to handle high-pressure situations while maintaining composure.

If you are a dedicated individual with a passion for delivering exceptional customer service, we invite you to apply for this rewarding position!!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Work Location: In person