Interested in working for a bank that places a high level of value in its employees, customers, and community? Then come work at Better Banks!

DUTIES & RESPONSIBILITIES

• Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts
• Provides high level customer service in person and via telephone to assist customers with account inquiries and/or concerns
• Builds trust with current and potential customers to understand their product/service needs, and provides solutions that will benefit them
• Educates customers on Identity Fraud
• Performs Teller responsibilities in accordance with the Teller job description
• Actively reinforces and contributes towards the Bank’s ALWAYS value system
• Promotes a team environment
• Performs other duties as assigned by management

EDUCATION/WORK EXPERIENCE REQUIREMENTS

High school diploma or GED equivalent; minimum 1 year retail customer service experience required; banking experience is preferred

MENTAL & PHYSICAL REQUIREMENTS

Ability to sit and stand for extended periods of time, ability to bend, squat, and kneel on occasion, ability to lift 30 lbs. consistently, have the ability to prioritize, analyze and resolve problems, and possess strong time management and organizational skills.

COMPETENCIES

Basic computer skills required, math aptitude, strong written and oral presentation skills, attention to detail, problem solving skills, and the ability to handle high pressure situations while maintaining composure.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• AD&D insurance
• Bereavement leave
• Dental insurance
• Dependent care reimbursement
• Disability insurance
• Employee assistance program
• Employee stock ownership plan
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Profit sharing
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Physical setting:

• Office

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person