Job DescriptionCompany Description

Better Hearing Aid Center is a local Hearing Aid Center in York, PA. We really enjoy being able to help those hard of hearing. We have been voted one of the Best in the Best of York for many years as we value our patients and treat them as family. Scot Firestone, ACA, BC-HIS has been the owner for many years and has his daughter, Keilah Firestone, BC-HIS working by his side.\r\n\r\nWe have 4 offices (East York, West York, Dallastown, and Stewartstown). This position would be for our East and West York locations.\r\n\r\nThe receptionist is responsible for welcoming patients into the office, answering phone calls, scheduling appointments, maintaining different call-back lists, organizing and maintaining paper and electronic files, scanning, faxing, emailing, marketing, and insurance billing among other duties.\r\n\r\nWe are looking for someone to join our team that is friendly, motivated, dependable, and organized with experience in multi-tasking and working on a computer. This position is a critical component of our buisness, requiring the ability to stay organized and be reliable in completing tasks independently. Customer service or secretary experience is preferred.\r\n\r\nKey Responsibilities\r\n\r\nAnswer incoming phone calls\r\nConfirm appointments by phone\r\nSchedule appointments\r\nMaintain call-back lists and track cancellations and no-shows\r\nCarry out general office work including filing, mailing, emailing, and copying\r\nCheck insurance coverage for patients\r\nScan and upload documents\r\nEntering appointment data into the computer\r\nMonitor and maintain office supplies\r\nVacuum and tidy office as needed