118 Customer service specialist Jobs in Little Rock, AR
BH-Extended Care is Hiring a Customer service specialist Near Little Rock, AR
Summary :
The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of their assigned nursing unit.
Greet new and existing patients upon their arrival to the unit. Provide a welcome round to the hospital for each patient.
Schedule patient appointments. Answer call lights promptly and courteously. Ensures all team members response to call light in a timely manner (less than 2 minutes).
Organize and maintain patient charts. Review test and labs to ensure all are collected and completely timely. Ensures all staff have locators and they are working promptly.
Ensures all physician (MD) consults are called. Orders necessary items for the department. Completes work orders for equipment repairs and / or maintenance issues.
Stocks all areas with needed supplies. Completes an EPIC workflow : admission and discharge. Maintains clean work space free of clutter.
50% employees worked hours in direct care rounding on and assisting patient and other duties that are direct patient care duties.
Other information :
A. High school diploma or equivalent is required. Data entry experience and some knowledge of computer programs preferred but not required, fluid English, a willingness to work flexible hours.
You will also be required to obtain your certification in CPR during your first 60 days of employment. This certification will be a requirement for this role while employed at Baptist Health.
The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of their assigned nursing unit.
Must have knowledge of medical terminology, must be self-motivated, & be able to exercise sound judgment in response to inquiries by patients & visitors.
Must be able to prioritize tasks efficiently, concentrate on tasks being performed, & be adaptable to change. Must be able to multitask.
Must be able to perform duties quickly & accurately. Experience working in data entry software and maintaining detailed information regarding available stock and supplies.
This job will be authorized 72.00 hours bi-weekly.
Last updated : 2024-09-10
Job Summary
Full Time
$37k-47k (estimate)
09/13/2024
12/09/2024
The job skills required for Customer service specialist include Customer Service, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.
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