Infrastructure Engineer

Microsoft, Managed Services (Permanent) – On-site in Hillsboro, Oregon

About the Role

Join our Managed Services team on permanent projects at the Microsoft campus in Hillsboro, OR. This role requires on-site presence from Monday to Friday. Biblioso offers healthcare, benefits, and a competitive salary range of $84,000 to $93,600, plus benefits. The start date is set for July 1st or later, depending on the onboarding process. Please note this position is exclusively for direct hires on W2 and is not open to C2C or any third-party arrangements. Fully paid training in Redmond, WA, may be required initially.

Role Summary

Infrastructure Engineers are pivotal in setting up, monitoring, and maintaining systems crucial for lab functionality and core services. Key responsibilities include system imaging escalations, KVM system management, basic networking configurations, file share creation and backup monitoring, virtual machine deployment and management, PDU management, and general system administration. They serve as escalation points for lab issues and are tasked with various projects related to lab, rack, or service bring-up.

Responsibilities

• Triage and execute on assigned tickets.
• Deploy and configure L2 networking devices, including cable patching.
• Remediate monthly patching compliance.
• Deploy and configure KVM devices.
• Deploy and maintain Windows FileShares and FTP Servers.
• Deploy and maintain partner-facing VMs, both Linux and Windows.
• Monitor service health and respond to alerts.

Must Have

• Networking experience with Cisco, Arista, SONiC OS or similar, or CCNA/CCNP/COMPTIA - Net certifications.

Preferred Skills/Experience

• System Center Suite Administration (SCOM, DPM, SCCM/SCEM, SCVMM).
• Entry-level experience with Cisco, Dell, Mellanox, or Arista network switches.
• L3 BGP Routing Configuration Experience.
• Experience with networking patch panels.
• Server/Enterprise hardware and datacenter environments.
• Virtualization knowledge, specifically Hyper-V, S2D Hyperconverged Clusters, and Failover Clustering.
• Knowledge of PDUs (ServerTech, Eaton, Geist).
• Knowledge of Raritan or similar KVM systems.
• Inventory management.
• Strong “outside the box” troubleshooting of hardware and software.

More About Your Role

This dynamic role requires a collaborative attitude. While you will have specific duties, the entire team is responsible for the final delivery, which may occasionally involve taking on additional tasks outside your primary responsibilities. Adaptability and a willingness to contribute wherever needed are key to success in this environment.

Benefits

At Biblioso, we are committed to the well-being of our employees and offer a competitive benefit package to support their needs, including:

• 401(k) retirement plan
• Disability coverage
• Employee Assistance Program (EAP)
• Life insurance
• Health insurance
• Paid vacation and sick time
• Paid holidays

We believe that investing in our team's well-being is essential for the success of our company.

Contact:

Abier Nupen | abier@biblioso.com

Please note: This role is not open for C2C or any third-party arrangements.