Biblioso corporation is Hiring a Server Installation Technician - Permanent Near Redmond, WA
Job DescriptionTeam EnvironmentIn this role, the nature of the work is dynamic and requires a collaborative attitude. While you will have specific duties, it's important to understand that the entire team is responsible for the final delivery, and this may occasionally involve taking on additional tasks outside your primary responsibilities. The ability to adapt and contribute wherever needed is key to succeeding in this environment. BenefitsAlthough Biblioso benefits may vary based on work location and the nature of the job, in general Biblioso employees have access to a competitive benefit package. This package includes a 401(k) retirement plan, disability coverage, EAP (Employee Assistance Program), life insurance, health insurance, paid vacation and sick time, and paid holidays. Lab/System Integration
Vendor and logistics coordination for deployment
Integrate support and coordination with primary lab sites for solution delivery
Physical implementation of hardware within the Server Installation environment: Tracks/Rails, Servers, PDUs, Network Equipment (mostly switches)
Carry out typical support activities to intake requests for issues and changes
Coordinate Server Installation efforts with other teams
LogisticsScan/Checkout Hardware
Support will-call requests. Customers have the option to come directly to the warehouse to pick up equipment they have previously checked out
Scan inventory to capture serial number and part information. Reallocate server hardware in inventory database
Azure Devops ADO Tickets
Action customer’s work-order tickets. Responsibilities may include updating the ticket, coordinating with customer to resolve an exception, inventory discovery or hardware move
System Integration and HW Health
Verify system SKU’s
Confirm basic system health
HW re-configurations
Delivery Requests
Create and/or facilitate Delivery Requests to order equipment from inventory
Update internal systems (IMS and ADO) when actioning a Delivery Request
Logistics Coordination
Assist the Logistics Coordinators with odd tasks as needed