Description

Big Brothers Big Sisters Independence  

Position: Director, CB Program and Match Activities  

Job Status: Full time, exempt 

Location: Philadelphia, PA (Hybrid) 

Reports to: VP, Program 

Effective Date: June 24, 2024 

AGENCY OVERVIEW?

JOIN A FORWARD-THINKING AGENCY THAT SEEKS TO ENSURE THAT ALL YOUTH ACHIEVE THEIR FULL POTENTIAL. Big Brothers Big Sisters Independence (BBBSI) is the largest BBBS agency in the state and fourth largest in the nation. Our mission is to ignite the power and promise of youth and close the mentoring gap, by creating and supporting one-to-one mentoring relationships and strengthening the quality of the mentoring field.?? 

JOB DESCRIPTION

BBBSI seeks a Director, Community-Based Match will be responsible for the overall management of a team that effectively implements enrollment and match support procedures in accordance with the BBBS brand and BBBSA Standards of Practice and oversee agency Match Activities. The Director will build, develop and coach staff in professional development and agency core values.

You will love it here if you 1) set the bar high 2) are intentional and thoughtful about your choices 3) collaborate as a means to community solutions 4) are positive, can-do, and solution-oriented 5) embrace justice, equity, diversity, and inclusion, and 6) are accountable and get it done.?

Candidates with a strong connection to the community that BBBSI serves, and the Southeastern Pennsylvania/Southern New Jersey area receive preferential consideration. Moderate travel to branch offices, community and corporate partners is required, as is some night and weekend work. 

JOB RESPONSIBILITIES

Leadership, Management, Accountability? 

· Oversee the Community Based Program Team to ensure a high level of quality performance and individual team members’ professional development.? 

· Assess individual training, information and support needs for each staff member to ensure positive development and successful job implementation.? 

· Confirm that team members demonstrate high-level proficiency in, and application of child safety and risk management knowledge, policies and procedures throughout all aspects of job functions according to set standards of practice and agency policies while maintaining high metric performance.? 

· Responsible for hiring Community Based program staff and is responsible for overseeing training, developing, supervising and evaluating those employees; providing the tools to train, develop, supervise and evaluate program team staff.? 

· Foster a team culture of accountability, trust, professionalism and excellence. Standards and Process management. 

Compliance & Program Development 

· In partnership with the VP, Program, review and evaluate team processes and procedures including cross training and resource allocation to correct or enhance as needed to ensure effective and efficient work structures.? 

· Assist in the development and evaluation of policies and procedures to ensure that processes are efficient and meet agency goals and national standards.? 

Programming & Match Activities 

· Ensure smooth and efficient transition for pending matches from Enrollment and Matching to Match Support; and to ensure that volunteers and clients whose current matches have terminated are re-engaged/matched as appropriate. Intake, Support and Child Safety? 

· Monitor and evaluate the Community Based enrollment and match support procedures and effectiveness through managing staff and review of quality review feedback.? 

· Oversee Match Activity Work team including facilitating team meetings. Coordinate calendar of activity events to plan and budget for calendar year.? 

· Work with external partners to plan and facilitate all match activities. Manage logistics and staffing requirements.? 

· Work with community organizations and vendors to build mutually beneficial partnerships.? 

· Coordinate ticket distribution and thank you responses for donors. 

Grants & Metrics Reporting 

· Ensure child safety is a top priority throughout all processes, procedures and decisions by utilizes a high level of proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of the job. Grants and Reporting? 

· Track and manage program-related grants to ensure compliance with grant requirements; work closely with the finance and advancement teams on grant reporting and write program outcomes reports as needed.? 

JOB QUALIFICATIONS

Academic Requirements:?High School Diploma and 7 years relevant experience OR associate's degree and 5 years relevant experience or bachelor's degree and 6 years relevant experience 

Professional Requirements:?Must have demonstrated experience working with youth and adult populations; 5 to 8 years supervisory or Big Brothers Big Sisters agency experience required. Must have prior experience working with diverse populations and areas and be flexible in order to accommodate job responsibilities. Must be able to work independently without close management and possess a strong customer/client focus. Proficiency with Microsoft Office software packages required. Individual transportation required.? 

PERSONAL ATTRIBUTES 

The ideal candidate is highly organized and deadline driven; able to multi-task; can acquire resources to accomplish goals; adapts well to change and effectively leads others through shifting priorities as appropriate; is open minded and creates a climate in which people want to do their best; has an articulated belief in the mission of BBBSI; and is able to manage through influence.?Must demonstrate leadership, dedication, and an interpersonal savvy that helps establish effective relationships and an appropriate rapport with people. 

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing work in an office environment and include the essential functions of this job. The noise level in the work environment is usually moderate.? 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: ?the ability to work independently; remain sedentary for extended periods of time (6 hours per day); lift 10-25lbs; push, pull, bend kneel, as needed for normal operations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.? 

APPLICATION INSTRUCTIONS 

Cover letters and resumes can be submitted online at: https://www.independencebigs.org/about/careers/.

Note: only those applicants believed to be viable candidates for this opportunity will be contacted. No phone calls or 3rd party solicitations please. 

WHO SHOULD APPLY?

Educators, social workers, and youth workers with a passion for working with youth and a desire to work for a strong mission driven organization should apply. At BBBSI, we serve many children

annually in Chester, Delaware, Montgomery and Philadelphia Counties in Pennsylvania, and Burlington, Camden and Gloucester Counties in New Jersey.

Our aspiration is to develop an organization that reflects our constituent base. BBBSI promotes a culture of inclusion and seeks talented staff from diverse backgrounds. BBBSI is an equal opportunity employer and does not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national or ethnic origin, age, disability, veteran status, first and second-generation immigrants, and people from low-income families, or any legally protected factor.?

** The agency has transitioned into a hybrid model for most positions in the agency. The ability to commute to the office 2-3 days a week is required. COVID-19 vaccinations or medical/religious exemptions are required. ***