The Office Manager is a qualified staff member with the ability to provide customer service and clerical support to staff and the Director of Mental Health Services and/or its designee. The Office Manager is responsible for the ordering of office supplies, centralized scheduling, filling open and/or no-show appointments, maintaining and coordinating appointments daily, when necessary, managing the screening of calls and/or messages from external resource agencies, and as necessary handling the overflow of form completion for the Intake Counselor. The Office Manager obtains information and assists clients with applying for medical and public assistance as needed.

POSITION QUALIFICATIONS

Minimum Education

High School diploma/GED or graduate of an accredited business or secretarial school. Two (2) years’ experience in the field of Alcohol/Substance Abuse or Mental Health services and Managed Care.

Preferred Education/Experience

Minimum of two (2) years clerical experience and in the field of Alcohol/Substance Abuse or Mental Health services

Required Certification/Registration

Basic Life Support: Adult CPR and First Aid; Medical Clearance, TB annually, CPI annually; Valid Hawaii State Driver’s License

Specific Competencies

Refer to attached Performance Standards/Indicators. Participates and maintains competencies/skills required for the positions

Equipment Used

Agency assigned computer with a variety of software applications, fax machine, Xerox machine, scanner, multi-line telephone, operate a 15-passenger van

Working Environment

Modern well-lighted, air-conditioned work areas. Exposure to infectious disease is a risk. Noise level in the environment is usually moderate. Verbal/physical assault is a risk.

Physical Requirements

1. See attached “Expected Physical Activities”

2. Frequent reading of printed materials is essential;

3. Listening skills necessary to effectively respond to staff, clients, supervisor and referral sources;

4. Be able to communicate effectively, both verbally and in writing.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee assistance program

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Office: 2 years (Required)
• Administrative experience: 1 year (Required)

Ability to Commute:

• Kea‘au, HI 96749 (Required)

Ability to Relocate:

• Kea‘au, HI 96749: Relocate before starting work (Required)

Work Location: In person