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Automotive Service Advisor
Apply
$45k-57k (estimate)
Full Time 1 Week Ago
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Big Red Tire Pros is Hiring an Automotive Service Advisor Near Lincoln, NE

We are a family owned automotive repair and service center, as well as a small independent dealership seeking to hire a service advisor.
Job Summary
Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.
Great growth and career opportunities.
Responsibilities
  • Promptly meets and greets customers
  • Determines the nature of customer problems; May make road test or visually inspect the vehicle
  • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
  • Maintains cleanliness of showroom and re-stocks display as needed
  • Performs daily cash/sales procedures at close of business day
  • Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Desired Qualifications
  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto/truck tire, lubrication and maintenance issues
  • Experience using point of sale systems and vehicle service manuals to research and determine the resolution of malfunctions
  • Preferred Experience:
    • 2 years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
  • Experience as a vehicle mechanic or lubrication technician

Compensation: $40,000.00 - $60,000.00 per year
Tire Pros is the nation's largest network with 600 independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.
We've built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.
We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

Job Summary

JOB TYPE

Full Time

SALARY

$45k-57k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/15/2024

WEBSITE

bigredtire.com

HEADQUARTERS

LINCOLN, NE

SIZE

25 - 50

TYPE

Private

CEO

DAN KESTER

REVENUE

<$5M

INDUSTRY

Retail

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The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.

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