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1 Front Desk Agent- $15.00/hour- Big Sur Job in Bend, OR

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Big Sur Lodge
Bend, OR | Full Time
$26k-35k (estimate)
6 Days Ago
Front Desk Agent- $15.00/hour- Big Sur
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$26k-35k (estimate)
Full Time 6 Days Ago
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Big Sur Lodge is Hiring a Front Desk Agent- $15.00/hour- Big Sur Near Bend, OR

* Low cost, dorm style housing available for non-local team members

* Employer provided meals

* Free parking

* Discounts in our retail shop and restaurant

* Discounts on lodging (based on availability)

* Complimentary camping opportunities

* Health insurance options

* 401K matching

* Paid time off

* Employee discounts at recreational and lodging facilities nationwide

* And more!

* Provide administrative, reception and program support to management and staff.

* Manage phone activity including providing general knowledge to callers.

* Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner.

* Register and assign rooms to guests.

* Provide quotes for room rates and up-sell the guest when possible.

* Assist in coordinating the Front Desk and the Housekeeping Department.

* Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio.

* Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.

* Responds to guest inquiries.

* Resolves guest complaints within scope of authority, otherwise refer the matter to the management.

* Maintain awareness of safety issues, and report them immediately to your manager.

* High School Diploma preferred. Minimum of at least 16 years of age.

* Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously.

* Computer proficiency.

* Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.

* Ability to arrange and coordinate schedules for reservations.

* Excellent interpersonal, administrative, telephone and other communications skills.

* Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

* Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.

* Ability to stand for the entire work day and to climb steps regularly.

* Ability to sit at a desk and monitor phones for extended amounts of time.

* Ability to withstand temperatures in indoor and outdoor environments.

* Reading and writing work-related documents in English.

* Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

* Constantly communicates and receives verbal communication with other employees in a fast-paced environment.

* Physical presence at the job site is essential to perform job duties.

Job Summary

JOB TYPE

Full Time

SALARY

$26k-35k (estimate)

POST DATE

06/25/2024

EXPIRATION DATE

07/12/2024

WEBSITE

bigsurlodge.com

HEADQUARTERS

Big Sur, CA

SIZE

<25

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